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Regina Pools & Spas - A BioGuard Platinum Dealer

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Business Details



in Business

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General Info:

Since 1974, Regina Pools & Spas has been serving the greater Baltimore Metropolitan region and beyond with superior customer service in the areas of swimming pool design, renovations, installations, portable spa sales, retail sales, and maintenance service.

Water Analysis
BioGuard, SpaGuard, Mineral Springs, SaltScapes
Payment method:
amex, check, discover, master card, visa, debit

Regina Pools & Spas' showroom and retail center is conveniently located at 2066 York Road, just south of the Maryland State Fairgrounds and the intersection of York Road and Timonium Road. Our store is easily accessible via York Road (Beltway Exit 26) or I-83 (Timonium Rd-East, Exit 16).

Lutherville - Timonium

Free Water Analysis


APSP-Association of Pool & Spa Professionals. Aquatech Society, Better Business Bureau, Google Favorite Places; APSP-CBP Certified Building Professional, 2012 Certified Pool Builder and Spa Dealer

Swimming Pool Equipment & Supplies, Swimming Pool Equipment & Supplies-Wholesale & Manufacturers, Swimming Pool Dealers, Spas & Hot Tubs, Sauna Equipment & Supplies, Swimming Pool Repair & Service, Spas & Hot Tubs-Repair & Service, Chlorine, Spas & Hot Tubs-Wholesale & Manufacturers

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The spa purchase experience was great, six years ago. I've been trying to schedule a service call for 8 days now. After 2 voicemails, an email and finally requesting that a coworker leave a note on his desk, John has yet to return phone call. He is apparently the only employee who can schedule anything related to a spa. He has no backup. I've spoken with nearly every employee in the place. They transferred me to the ... view more

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I purchased a tub from a deale...

I purchased a tub from a dealer in Parkville a few years ago and left it with the house. Their product was great and the services were acceptable. In Oct. 2011, my wife and I bought a tub at the Timonium Fairgrounds "Spa Expo". Don't make that same mistake. We cancelled that tub because of deceptive practices from the salesman at the expo and later from the owner Hot Tubs Inc. Anyway, after all of that w... view more

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I agree with the other review....

I agree with the other review. We've used Regina for 8 years plus and their service attitude is awful. I've called three times about work that was supposed to be complete yet isn't and I've not had one return call. Very frustrating. I dread calling the store because the staff could care less and speak to you as if your business is not necessary for their survival! Very nonchalant and lazy attitude - like"a... view more

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john gallup
Regina Pools

Fran and his staff worked very hard to make us happy with the Spa we purchased from them. Would recemond then to anyone. Great job

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Very poor service attitude

Putting down product botched up service glue on tub parts left off.

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Regina Pools & Spas - A BioGuard Platinum Dealer

2066 York RdLutherville TimoniumMD 21093

(410) 252-5116

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Regina Pools & Spas - A BioGuard Platinum Dealer

2066 York RdLutherville TimoniumMD 21093

(410) 252-5116

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