Two days ago I walked in without an appointment to have routine blood work. The only bad part of the visit was the wait. Once I was called back, I was out within minutes. I am a "hard stick" but Chasity, the lab technician I saw had absolutely no problem drawing my blood. Amazing, since usually it takes everyone else 15 minutes or more to find a vein they can use and sometimes they have no luck at all. I can't say enough good things about Chasity. She was very professional ...kind, courteous and very good at her job!!!!!!!!!!!!!