I ordered from this Pizza Hut recently on-line, I didn't receive my order until 2 hours after I ordered it. It arrived cold, without apology, and incorrect. The manager at the time told me to basically "Suck it up" and offered me a $5 coupon. I had to contact customer service to receive a refund, and was told by customer service that I would also receive my next order free. Well the store failed to put that information into their system, I was still charged for my delivery, and I didn't get the credit on my account. Have fun ordering here!