Write a Review
In mybookPets Collection (edit)
Added to your pets collection.
Removed From mybook!

We took this business out of your pets collection.


Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details



in Business


Regular Hours

General Info:
PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Lufkin PetSmart today!
Sponsored Links
All Living Things, Authority, Grreat Choice, Marvel, Natural Choice, Simply Nourish, Top Fin, Top Paw, Top Wing, Toy Shoppe, Wellness
Payment method:
cash, discover, check, master card, visa, amex
Pet Services, Pet Food, Pet Stores, Pet Training, Birds & Bird Supplies, Pet Grooming, Aquariums & Aquarium Supplies, Dog Training, Tropical Fish

More »

Less »

Provided by


Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!



Will not take walk ins at all and when I finally got an appointment they called when I was on my way to cancel.


your pet will only be treated like a purchase not a family member

I used the grooming service for my Pomeranian quiet often he normally gets a bath since they cut his hair too short the first time and he becomes depressed when he doesn't have any hair, it might sound weird but he won't come out until hair is longer. Anyways I made an appointment like always and when I got there I told the girl attending me that if needed she could it spot shave my pet. She stated that they could not cut any hair off since he was only getting a bath. I tried to explain that they always do it for us so I wouldn't have to pay for a dematting fee. She said okay and got him and I left. 5 mins later I get a call saying they would have to charge me a dematting fee of $15, now let me point out I already explained the dematting situation before I left the store, I repeated that she could spot shave him and she then told me they cannot do that. I told her I was very displeased with my service that day so I wouldn't be using the service there anymore, that I would rather pick him up. So I headed back, while I was waiting I suppose a some what supervisor tried to explain to me that on my last visit someone talked to me saying they could not do the spot shave and would be charging me the dematting fee. That never happened on my last visit the girl had said that I needed to get him shaved I explained why I didn't want to get him shaved and she just looked at me dumbfounded. I explained that to the supervisors and he didn't seem to care. I'm a frequent customer I deserved at least an apology for the confusion if there was ever any but instead it was more " there's the door". I do not recommend the grooming. service, there are other places in this town with nicer people and better prices


Expensive! Very pricey! We u...

Expensive! Very pricey! We used them a few times, but every time we went, we seemed to have an issue either with rude customer service, over charging, forgetting to do things, etc. We do continue to purchase food here, but we do not use their grooming service any longer.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone

1905 Tulane Dr Ste 101LufkinTX 75901

(936) 634-1116

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!