My first impression of this place was great - The owner, Jim, was friendly & had absolute great customer service. However, once everything was delivered it was an entirely different situation. I arrived expecting everything to be set up and that was not the case. The Tent was up but they did not put up the side walls or lights (both were still wrapped in boxes to the side & several of the lights were broken). The tent itself looked beat up, having tears and I doubt it had been cleaned in years. The chairs were still stacked in a sleeve & ratcheted shut - Once we took them out we found that they had not bothered to clean them after their last event - they were covered in cake and mud! If I could go back I would've chosen another company.