GREAT EXPERIENCE AND CUSTOMER SERVICE!!!! We don't smoke, but we went in to check out the wooden cigar boxes for sale. Great place--but you can find just about anything here. Huge selection, enormous humidor. Had everything I was looking for and decent prices. Also carries...more large selection of pipes and pipe tobacco. I have to say I am beyond impressed. He shows expert knowledge and a genuine concern that I am a satisfied customer even BEFORE I set foot in the store. I called because I needed empty cigar boxes. The service was superb. He had a huge selection of empty cigar boxes, which are among the best storage devices ever. And there's always room for one more in the collection! Of course, Rich's is smart about this and they're priced accordingly. With great difficulty, I limited myself to 23 boxes, before I went merrily on my way.view less
The best cigar shop in Texas bar none! The verity was of sticks was amazing, and the costumer service matched it 100%. We happened to show up when the owner was there and he was just a great person, knowledgeable, informitive and genuine. My new favorite shop and I recommend...more going there to EVERYONE looking for awsome cigars!view less
Super impressed with how clean the place is and how nice the staff treats me when I come in. I love the fact that they can make any flavor I want AND the prices are very reasonable.