I came in to have my rear drivers side tire checked and I thought it was going to be under warranty but it did not cover flats and they charged me 15.00 dollars which all they did was patch it up so I was upset but Geneva explained to me what the tire warranty covered and also she said we can wave the fee since I didn't know and she did. I was pleased and she went beyond her job explaining what came with my warranty I appreciate it and I give her a ten awesome job Thank You.
Great experience. Bought my 2012 Rogue from McGavock. Everyone I dealt with was professional and treated me with respect. No pushy sales pitches, just good, honest and reliable information. Len took great care of me from the moment I walked in, during my test drive and through the sale! I love my Rogue and plan to purchase my next vehicle from the great folks at McGavock!!
I've purchased several new and used bikes and quads from Lubbock Family Powersports over the years. Morris (owner) knows how to run a quality shop. While I've had a few issues with Kawasaki Corp, the Lubbock staff have always been great. They get parts quickly and usually get work out as promised. Special Kudos to their Service Manager, Todd Leishman. He really seems to care!