When right after buying my new home I found out this Company had bought my mortgage and I read the bad reviews I got really worried. Now I was in a particular situation since my husband had just passed away, I thought we had an automatic debit from our bank account and... the November payment was never withdrawn!! I called to see what had happened. Kearned there was no direct oay set up. I was behind two months by then!! Penalty to be paid etc. I called and this lady Tiffany answered she was extremely understanding and pleasant! She immediately took out the almost $130.00 penalty and helped me set up my auto pay. I promised I would write about her here. She really deserves it. So I did. Great job Tiffany!
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it is easy to criticize a business when they do a bad job. most of us will rarely make an effort to compliment a good experience. I am taking this opportunity to praise Primewest Mortgage and my loan officer Gary Henry for their extra effort at getting me and my wife into our first home. when other mortgage companies told us we could not qualify Gary and Primewest found a way. Thank you Gary and PrimeWest.
Security State Bank consistently exceeds our expectations. They are an amazing locally owned bank. They ALWAYS take care of us. I would gladly refer individuals, families and business owners.