I have purchased a dozen or more items from four Autozone stores this past few months. I bought parts online delivered to the Salem, NH store. I sent my wife there to pick up the parts and purchase more from a list and they were very courteous & helpful. I purchased parts at the Nashua store near the Mall and they were great. I twice ordered parts online and they got them to the store for pick up in one day. I price shop and haven't found an online vendor that can match with shipping added in. I shopped in the Lowell store for a trunk lock and they spent a good deal of time matching it up. My experience with Autozone has been very positive.