i love hugh and marge at the loveland ohio jewelry plus store. they provide awsome care. they are very kind with customer service and give detailed explanations to questions on all of their fine jewelry. i have been a custormer of thers for about 3 years now people. they are very punctual to all orders and provide you with a smile when you are in their store. they work very hard and take an ambitious dedication to all repairs, questions, orders, and you as their customers. i feel like i am family when i am in their store. actually, to be honest.....i miss them! i miss talking to hugh about fishing while he fixes a piece of jewelry that i have torn up. i miss marges smiles and concerns of my well-being when i cry to her about this and that and, blah blah blahs.............. they are really good people. they are my friends. and i pray that he lord will bless them. keep them safe. i want who ever may be reading this review to know that angels do exist. one day you may run into one without even knowing it. they might be selling you a hot dog. they might even be a doctor healing a child of cancer. or...............they might even be the one who fixes your watch!!!!!!!!!