I called J-Town Towing and had problems with them from the Get-Go. I didnt know what Model truck I was driving but I did know what Make it was(Isuzu). J-Town couldnt help me at all with that. I told them I knew how much my truck weighed which was 7tons (14000lbs). That didnt matter to J-Town. So I asked can you tow a semi. J-Town said Yes but they needed to know what Model truck I was in. I didnt know what I was in Couldnt find it either because it wasnt marked anywhere on truck. I suggested they send me a tow truck that could tow a semi because I knew that would tow me Jtown replied they couldnt do it. I hung up before I get to MAD. I then Called Suburban Towing. Told Dispatch their same thing I told J-Town. Suburban had no problem what so ever with the information I was giving them. They even Stated that me giving them my weight helps them out alot. So i told them what J-Town had said and done. Dispatch started laughing thought that was stupid on their part. So Needless to say I will never Call J-Town for any towing need and recommend nobody to but DO CALL SUBURBAN they will help you out no matter what. They tow driver was also very polite, professional, and we even had a great conversation on the way to the repair shop. He even gave me a ride back to where I work to drop me off. So Call Suburban they will Help you get to where you need to be.
Serving the Louisville Area.
From Business: Diesel Engine repairing & rebuilding and Overhaul services, use engine, new engine, Rebuild and repair and Overhaul of Cummins engines, Detroit truck engine, Mack t…
9705 La Grange RdLouisville, KY 40223
From Business: Since 1994, we've been your local foreign and domestic auto repair shop. With a specialization in luxury, our ASE certified technicians will make sure your vehicle …
This is the BEST company I have come across. I had a terrible experience with another company and I called these guys afterwards.. I was amazed at how understanding he was. He came out to my car at 1 am in less than 30 mins. He was very kind and professional. Out of the 15 companies I called this one was the cheapest. Definitely the best choice for your towing needs!
Great price and David was very knowledgable and helpful. Thanks David! Great customer service. Even took my keys and info to place in drop box at auto body so we could head home.