I was impressed by this plasma center, considering I was a new donor, and scared out of my mind. The nurse that did my screening, was the same person who answered my questions, did my exam and initial paperwork. She made sure that I was comfortable, and explained everything, including how and where I could use my pay card. She took me back to the donate area and when she found out that I hadn't eaten, she brought me juice and crackers, and made me chicken noodle soup!! Wow, how's that for customer service!? Afterwards, she (and my phlebotomist) made sure I was ok, by making me wait 20 minutes before I could leave. I received a list of things to do and not do to help me get my strength back. I can't wait to donate again....I love it! This coming from a girl that is terrified of needles!
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