They would charge you to walk in the door, if they thought they could get away with it. Just a little bit disgruntled after last visit to this store. I am a repair tech and send a lot of parts prepaid back to manufacturers. Like I said prepaid, which means all i should have to do is drop of boxes and ups takes care of the rest. This store wants to charge you for tape, lable envelopes etc, this is not my experience from other carriers or even other ups stores in this area. Also, $3.00 for a toll free fax, a little outrageous.