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Sam Swope Chrylser Jeep Dodge Ram

(3 Reviews)

5311 Dixie Hwy, Louisville, KY 40216

(502) 449-1900

Today: 9:00 am - 6:00 pm
Tomorrow: 1:00 pm - 5:00 pm
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Phone: (502) 584-5337

Buick, Chrysler, Dodge, Fiat, Gmc, Jeep, Lexus, Lexus Of Louisville, Mitsubishi Motors, Pontiac, Sam Swope Honda World, Sam Swope Infiniti, Sam Swope Mitsubishi, Toyota, Volvo, buick, ford, sebring, volkswagen
Payment method
all major credit cards
Pleasure Ridge Park, West Louisville, Algonquin, Central Louisville
New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Towing


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Reviews (3)

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Bait and Switch operation. Went to Sam Swope because they had a mini-van listed at $3782. Liked it but it ran a little rough so we had a mechanic look at it and point out problems. Went back to negotiate and they told us that $3782 is the INTERNET price, not the actual CAR LOT STICKER PRICE. What? The car lot sticker price was $5200. So they start our negotiations with "you already got a deal" off the "sticker price." Then they bump you back to the sticker price with a $500 "car prep fee" and a $400 "processing fee". What? We were not even getting a loan, it was to be a cash deal.....so we asked what is a processing fee and he said it was for "the guys upstairs" that process the deals. $400 to take our cash and for us to fill out a form to register the car?? So then our salesman puts a piece of paper in front of us & tells us to put our offer, so I put $3000 cash. He takes it back to "the wizard behind the curtain" and comes back with "$4400 bottom line but thank you for your offer" written on it. I just picked up my purse and started to walk out and Bridgette came out and said "they had too much money sunk into the car" to accept any lower.

BAIT & SWITCH....I don't like it! RUDE negotiations with a piece of paper being handed to you and going to someone you can't see or talk to.

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