Pediatric Acute Care
- Mon - Fri 9:00 am - 5:00 pm
I also had a male doctor at this place who was rude to us. I told him about my 6 week old daughter. She had a lot of ear wax coming out of her ear and screaming and not eating. I told him that the pharmacist said that I may be able to use sweet oil but to take her to the doctor a.s.a.p.. He said very rudely, "well, that's practicing medicine without a license." Anyway, I thought pharmacists had to have a license also. Well when he tried to clean out my daughter's ears of course she squirmed. He asked me to hold her head and my mom to hold her body still. When he went to wipe the ear wax off of the clening instrument, he almost poked her eye out. I screamed, " you almost poked her f@&*%n eye out!". After that he wasn't rude anymore, but we didn't see much more of him either. I was ready to kill him if he hurt her.
I appreciate any comments we receive from our patients, good or bad. I do want to explain to others who might read these complaints online and base their opinions on complaints where only one side has been posted. We are an after hours facility who are here for the public who have sick children. We try to get all patients in and out so the parents and children don't have to wait long. Unfortunately we only hear from patients who have had a bad encounter or might have different expectations during their visit.
I had no choice to take my 1 yr old to this doctors due to the after hours. The doctor that she seen was very rude, not easy at all he pushed the wax cleaner into my daughters ear very hard and acted mad because she was moving( SHE IS ONLY 1) then he was acting very smart to me he stated why did you not take her to her doctors ( WELL DUH THEY WERE NOT OPENED) and he asked me what was going on with her I stated that she may have a sinus infections he stated very smart. WHAT MAKES YOU THINK THAT. I told him that he snot is green and she has ran a fever no need to go through the whole conversation but this doctor was the worst doctor that I have ever seen. He did not even answer any of my questions , He rushed us out and was rude If I can help it I will never go back to this doctor again.. I would rather sit in a emrgency room all night for her to be seen.