I just had a cardiodefibrilator implanted here due to cardiomyopathy. While the surgeon did an excellent job the experience was miserable. First, they simply refuse to listen to either patients or their own instruments. They insisted that because I was there for a heart problem and was being treated with an ace inhibitor, I MUST have high blood pressure, despite their own tests showing it to be LOW during the entire stay and my complete medical history never showing high blood pressure even once. Secondly, with a couple of notable exceptions, the staff is absolutely terrible! During my prep, no fewer than four staff members spent a combined 30 minutes complaining to me about how busy they were. Not apologizing, complaining. When my
IV antibiotic ran out, I called to let them know, but no one did anything bout it until I called again to tell them there was now air in the line. Getting my pain medication required asking five different people and took nearly an hour. Nearly everyone, again with one or two exceptions, was rude, dismissive, and acted as if they'd rather be anywhere else and that I was a horrible bother for being treated there.