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iExpert Studio

(3 Reviews)

5000 Shelbyville Rd Suiteste 5620, Louisville, KY 40207

(502) 931-1080

OPEN NOW
Today: 12:00 pm - 6:00 pm
7
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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Hours

Regular Hours

Extra Phones

Phone: (502) 897-7166

Payment method
cash, debit, all major credit cards
Location
St. Matthews Mall, By Victoria's Secret
Neighborhood
East Louisville
Categories
Telephone Equipment & Systems, Cellular Telephone Equipment & Supplies, Consumer Electronics
Other Information

Bike Parking: Yes

Price Range : Average

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Reviews (3)

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02/07/2012

Overall
This place is awesome. Cam and...

This place is awesome. Cam and Ben are really fun and talkative. My phone was broken and I went in there, head about them from a friend. They laid out all of my options and seemed very honest. My HTC Captivate was repaired in under an hour and looked like brand new!. They were cheaper than Cell Phone Doctor and had it done in an hour rather than the 5 day quote time from them. Will recommend to all of my friends.

06/28/2011

Overall
These guys were great. Brough...

These guys were great. Brought my phone to them and they were very polite and helpful. My repair was done on the spot, for a price far less than apple and they gave me a good discount on a case when everything was over. Thy were very busy but seemed to handle things well. Their huge case of broken things they have fixed is a true testament to how much they have done. Would recommend these guys to anyone!

11/05/2010

Overall
Inexperienced and Unprofessional

It seems as if this was a qualified professional company, I was wrong. I took my phone there to just have the screen replaced. I felt like my privacy was violated as I later realized they had gone through and taken some private pictures off my phone. My phone also glitches now and randomly shuts off. I tried taking it back the manufacture for the glitching because it was still under warranty but they could see that my phone had been tampered with so they wouldn't replace it and now i'm just stuck.



I was under the impression that the people working there had been to school to learn about electronics and had some qualifications and possibly training with apple, as it turned out, it was just some kid who had tinkered and taken apart some electronics to learn how to do it. No real qualifications.



I was very dissatisfied with my whole experience.

claimed iconBusiness Response04/02/2011

Sir, I own this store and I was never once informed of any issue you may have had. It is a very strict policy of ours, as well as we simply do not have the time to go through anyones personal data. Why on earth would we delete your data either? All screen repairs are done quickly and 90% of the time with people around us watching while we are in a kiosk. You motherboard is NEVER touched during the process, its a one cable detach and the rest of the phone is left alone. I an assure you our screen repair never caused your phone to "glitch". I am there everyday after 3 and you can come speak to me perosnally and I can show you. Additionally, I have a degree in Mechanical Engineering. Not just some kid who tinkered at home. Please get your information correct before you go bashing local businesses for something you unknowledgeable about. 502 931 1080

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