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Havana Rumba

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OPEN NOW
Today: 11:00 am - 10:00 pm
Years in Business icon
20 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Offers outdoor seatingWheelchair accessibleGood for groupsServes alcoholTakes reservations
(502) 897-1959Visit WebsiteMap & Directions4115 Oechsli AveLouisville, KY 40207Write a Review

Reviews

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JG
Just me G.

01/04/2015

Overall

Food was awesome and the service was great! Never had to ask for anything our server #57 was great.....believe his name was Fernando. The manager on the other hand seemed rude and not very inviting. Saw him smile maybe one time. He had a full house seems to me he should have been a bit more inviting.

smiley2963

08/01/2010

Overall
DO NOT GO THERE!!! SO Loud and customer service does NOT Exist!!!!!!!!‎

I used to love this restaraunt... I liked it so much that I invited my family to celebrate my parents 45th wedding anniversary. What a big mistake and waste of money!!! We were sitted at the bar area, where there were 6 drunk and loud spanish speaking customers. After a while of them screaming and acting, we asked the so called manager Hector to either ask them to keep it down, or move us to another place, or offer them a table or do anything, so we all can enjoy our evening. The so called manager said that "sorry, no can do anything on what you are asking about". After the other drunk customers were getting drunker and louder, and after our multiple unsuccessful attempts to ask Hector to do something about it, we couldn't get out of there fast enough. Didn't get to even enjoy our food or drinks, just wanted to get the HELL out of there. We couldn't hear one another even after we had to shout. Needless to say, that none of us will ever go back and spread the word that customer service there does not exist.

Mr. Marcos and other restaraunt owners, let me know when you fire this SOB Hector, that doesn't know that it is HIS job to keep ALL customers happy, not just the drunk ones! You lost quite a few returning customers, thank your pseudo manager HECTOR!!! What a joke!!!

DK
Dan K.

06/26/2008

Overall
Awesome

The food here is very, very good. The wait staff is attentive but not overbearing. They seem to know the menu well as their suggestions are usually good ones. They have a great lunch menu at reasonable prices. All in all, a fantastic local restaurant.

bhouse

05/27/2008

Overall
Authentic and fabulous

This is real Cuban food and it is fabulous! Do NOT dismiss this restaurant, thinking that it is just like Mexican food. NO, Cuban is different. Have fun trying new foods. Don't miss the Coconut dessert.

loui07

11/30/2007

Overall
A must go!

Every time my husband and I are looking for a good restaurant we always think of Havana Rumba. The food is delicious, the portions are huge and the price is very reasonable. Whenever we have friends or family in town we take them there. Reservation is a must on Friday and Saturday evenings or otherwise you may have to wait for an hour to be seated! Try the Palomilla Steak.

Details

Phone: (502) 897-1959

Address: 4115 Oechsli Ave, Louisville, KY 40207

Website: http://www.havanarumbaonline.com

More Info

General Info
Havana Rumba LLC is a full-service Cuban restaurant based in Louisville, Ky. The restaurant specializes in serving a selection of pork, chicken, beef, seafood and vegetarian dishes, served with authentic Cuban specialties, such as black beans, rice, fried sliced plantains and yucca. Its menu includes variety of salads, appetizers, entrees and classic Cuban sandwiches. Havana Rumba LLC also serves a selection Cuban desserts and Cuban style coffee drinks and beverages. Additionally, the restaurant features a full-service bar, serving an assortment of mojitos, sangria and rum cocktails.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
all major credit cards, amex, discover, mastercard, visa
Price Range
$
Neighborhood
East Louisville
AKA

Havana Rumba, LLC

Categories
Other Information

Parking: Free

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Caterers, Take Out

Alcohol: Beer, Full Bar, Wine

Takes Reservations: Yes

Outdoor Seating: Yes

Price Range : Below Average

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