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El Nopel Family Mexican Restaurant

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Business Details

11

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Phone: (502) 893-9881

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Payment method:
discover, amex, visa, master card, all major credit cards, diners club
Neighborhoods:
Auburndale, South Side
AKA:

El Nopal Family Mexican Restaurant

Categories:
Mexican Restaurants, Family Style Restaurants, Latin American Restaurants, Restaurants
Other Information:

Attire: Casual

Cuisines: Family Style, Mexican, Latin American

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

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Reviews

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12/07/2011

Overall
Great food and service

My family loves going to El Nopal. The free chips and salsa are excellent. My favorite dish has to be the fajita tacos. Large portions at a reasonable price. Plus you can usually find a coupon to knock a few bucks off.

05/06/2011

Overall
It is true that they charge wa...

It is true that they charge way too much for condiments. I almost choked when I got my bill and was charged $3.50 for a side of guacamole that my daughter ate about a teaspoon out of. And yes, it is true that they don't care to hear your complaints about the charges. Condiments used to be free with your meal and with some meals they are served on the plate (will never understand their system). I have also eaten at other El Nopel locations and they DO charge for extras as well. When this happened to me with the guacamole, I just tipped $3.50 less than he charged me LOL. I Two can play at any game ;). I would never stop eating there because the fact of the matter is that this restaurant is EXCELLENT. I have never had anything that was less than delicious. The service is wonderful and you never wait very long for your food no matter how busy they are. They also have half off deals on a regular basis which makes eating there quite a bargain. This is my favorite mexican restaurant!

06/25/2010

Provided by Citysearch - 
Overall
this store is a rip off

Food can be ok but not as ordered or what the menu stated, Don't ask for a little of any thing. I ask for a small amount of sauce to drizzel on my food and was charged $1.00. Another time ask for extra cheese and was charged $3.50. Also charge for sour cream that was forgotten on my food. When I rechecked the menu. Tried to talk to the manager and that was a JOKE. First of all couldn't read the check he had to get the server, Next he knows I go there often. Never complained before. But when the check seem to be incorrect. He came up with excuses. Well we have to charge. I eat at other Nopal's and they don't charge. They want your business. My normal check is $50 dollars and I eat out 3-4 time a week. When he didn't try to resolve it I told him I wasn't coming back to the restaurant. He could care less. So that is why I am writing this, By the way ordered The steak medum came out well done and tuff. I go to the Nopel on Fern Valley and this never happen also on Westport, Watch out for this one check you check total on New Cut Road,

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El Nopel Family Mexican Restaurant

5444 New Cut RdLouisvilleKY 40214

(502) 380-8447

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El Nopel Family Mexican Restaurant

5444 New Cut RdLouisvilleKY 40214

(502) 380-8447

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