We decided to try this place out after seeing the reviews. We were getting tired of the place by our house that we've been going to for years. I was not impressed with El Nopal. First off, 2 of our 4 orders were completely wrong. The waitress even realized this when she looked at what she wrote down. So I don't know if it was her fault or the cook's. Second, they had live music going on that was very loud, making it difficult to talk to others at the table. Third, the booths were too small for 4 people. I had fajitas and took up almost the entire side of the table, leaving no room for my dad's food. Fourth, the website advertises Thursday dinner fajitas for $9.50. They charged us $13.25. When we asked her about this, the cashier said that it was no longer valid. Well they need to take it off their website then.
Followup: I contacted the manager about these issues and here was his response: ""Hi Andrew, I will like to apologize for your bad experience, the order taking errors will be fixed ASAP. As for the fajita special it is $9.50 for all locations all day on Thursday.""
So he acknowledges that we should not have been charged full price for the fajitas but does not offer to make up for it. Not sure how the order taking errors will be fixed.