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Courier Journal

(6 Reviews)

525 W Broadway, Louisville, KY 40202

(502) 582-4011

CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 5:00 pm
149
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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Business Description
The Courier-Journal daily newspaper serves Louisville, Ky., and surrounding areas. The company is a subsidiary of Gannett Company. Gannett publishes more than 85 daily newspapers and more than 900 non-daily publications. The company operates Web sites that offer news and advertising customized to each market served by its publications. In addition, the company operates newspapers in the United Kingdom under the name Newsquest. Gannett also operates more than 20 television stations in the United States and delivers news and advertising to viewers through its Captivate subsidiary. Another Gannett subsidiary, PointRoll, provides online advertisers with media marketing services through partnership investments with such enterprises as CareerBuilder employment advertising, Classified Ventures auto and real estate ads, Topix.net news content aggregation, ShermansTravel travel service, ShopLocal marketing and advertising and 4INFO mobile phone search services. The Courier-Journal is headquartered in Louisville, Ky.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (502) 582-2211

Phone: (502) 582-2622

Phone: (502) 582-4085

Phone: (502) 582-4555

Toll Free: (800) 765-4011

TollFree: (800) 866-2211

TollFree: (800) 765-4011

Toll Free: (800) 866-2211

Neighborhoods
Central Business District, Central Louisville
AKA

Courier-Journal Newspaper

Courier-Journal Newspaper Advertising

Courier Journal Library

Courier Journal & Times

Courier-Journal Media

The Courier Journal

Other Emails

Categories
Newspapers, Print Advertising

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Reviews (6)

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05/07/2016

Overall
Selection
Service

I am MORE than frustrated with this paper delivery. The problems seem to go on without a correction. I can almost never get any response about my delivery issue. That being said this is an absolute shame. The Courier Journal seems not to care!

03/05/2016

Overall

Well i have delivery issues. It never makes it way to my front door. This was the request before starting the paper and was told that it would be. As of today i have two missing Sunday papers. Today nobody is in the office today to ansewer my request replacement paper. The delivery box i requested has not shown up yet either. This form of services should in my opinion be closed down.

10/31/2014

Overall

Frustration

Frustrated with the lack of response to my delivery issues. Frustrated with the automated system to report delivery issues. Frustrated with the empty apology once I finally talked with someone after being on hold for 20 minutes. I firmly believe their intention is for you to hang up due to excessive wait times. I used my speaker phone at work and had my team members help listen for them to pickup. I would cancel if it were not for my Mother having Alzheimer's and checking the paper for the date and reading the funnies is part of her daily routine.

09/19/2014

Overall
Constant harassment

They need to have zero star ability here. I I have cancelled my subscription with this company and they continuously call my number every single day. I I have spoke to them numerous times and left numerous messages telling them not to call me. I don't live in Kentucky anymore and even if I did I don't want their crappy paper. I can get better news online for free.

06/14/2012

Overall
OK newspaper, but very light o...

OK newspaper, but very light on Indiana news (excludes all IN college sports except IU), and has a very liberal, democratic bias in its editorial section and sometimes even puts a liberal bias in it's reporting of the news. Is also one sided in many community news issues, such as IN/KY bridge,etc.

08/01/2010

Overall
Lousy Delivery Service.

Firstly, the Gannet Co. and the Courier are a news biased company. I don't read it often, except for local news. Second, that is to say, when I actually get the paper delivered as promised.

I am very tired of having to go through the personless system they have to rectify delivery issues. They only have a human speak to you if you want to cancel, which I'm about to do.

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