THEY DO NOT WRITE DOWN ITEMS
I took several very expensive items up there along with some inexpensive things. New to the area and it was close to home, I thought it would be a good way to make a few dollars. I told her I wanted a specific amount on the expensive outfits and if they didnt sell, I wanted them back.
I read the contract which stated that after the season was up, they donate things to charity. But, after dealing with other stores, I thought they would call me to let me know what wasnt sold so I could pick up the expensive things if they had not sold. I tried to get hold of the owner many times, but was told she wasnt in, was on vacation, didnt work that day, etc. etc.
I finally got to talk to her, and low and behold, they pulled up my page, which didnt even have my correct name on it.
The page had like 7 lines of dollar amounts and she said, you have a few dollars in here, initial here, which I did, and she gave me enough to get lunch on. I asked about the things which were expensive, and she said they give all things away.
I had asked the girl who worked there and then asked the owner about where was the list of items that I brought in. The girl had said it was in the contract they do NOT write down what you bring into the store. The owner said, "well by the time people bring things in here, they are usually done with them, and it takes too much time to write down stuff, plus I did a survey of Louisville consignment stores, and NOBODY writes down what they sell." Well, I told her that I know for a fact MANY of them do and some even have it on computer, to which she stated" it costs $6,000 to get the computer stuff, and she just cant do that and its too time consuming to write down 50 items.
How long does it take to write down 50 items on a piece of ledge paper?? 10 minutes tops???
I came home and called most of the stores on this yellowpage listing under consignment stores and all of the ones I called write down the items, including brand, color, size, lined or not lined, even writing down socks.... so this was not true..........
I saw a sign for a consignment store on Preston Highway, and called it, and she said she wrote down stuff, and I went there and she said she never was called by the lady who right up the street from where she is located. So, IF she called people asking if they wrote down stuff, I do not know who she called. The KY State Attorney General's Office also said that they NEVER heard of anyone just taking items without listing them or letting a person know if they didnt sell and giving them the opportunity of getting their things back. So they are sending me a complaint form.