More Info

Email
Extra Phones

Phone: (502) 810-3005

Neighborhood
West Louisville
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
JF
Jessie F.

05/06/2015

Overall

LOOK UP THE OAKS AT SAINT ANDREWS TO FIND THE RIGHT REVIEWS, IT'S THE SAME COMPANY. THEY CLOSED THE YELLOW PAGES AD BECASUE IT HAD SO MANY BAD REVIEWS.



SO HERE'S MINE.



THIS PLACE IS THE WORST PLACE TO LIVE IN. COCKROACHES, MICE, MOLD, DOG CRAP EVERYWHERE, CANT LET YOUR KIDS OUT SIDE, GLASS EVERYWHERE, REPAIRS RARELY EVER GOT DONE, UNLESS IT WAS AN EMERGENCY, THE SWEWAGE PIPES ALWAYS BACKED UP (MIND YOU THAT IT'S RIGHT OUT SIDE YOUR FRONT DOOR, #WALKINGINCRAP ). THEY AGREED TO A PAYMENT PLAN WITH US, BECAUSE WE WANTED THE HELL OUT OF THERE, SO WE LEFT IN A HURRY (YES IT WAS LEFT WITH SOME TRASH LEFT BEHIND AND THE STOVE AND REFRIGERATOR NEEDED TO BE CLEANED WE WANT TO PAY FOR SOMEONE ELSE TO DO IT SENSE MY SHOULDER HAS BEEN MESSED UP) AND THEY WERE SUPPOSE TO SEND US INVOICE, WHICH NEVER HAPPENED, I CALLED SEVERAL TIMES AND SHOWED UP THERE AT LEAST 3 TIMES TO MAKE SURE THIS WAS GOING TO BE THE PLAN, I WAITED A LITTLE OVER A MONTH, SHE KEPT TELLING ME THAT THEY ARE VERY BUSY AND HAD THREE OTHER ONES TO DO, SO I LEFT HER ALONE AS SHE SAID SHE WOULD SEND IT OUT AS SOON AS SHE COULD, THE FIRST THING I RECEIVED WAS A DEBT COLLECTION, CALLED THEM THE VERY MINUTE I GOT THIS AND THE MANAGER INSISTED THAT THEY SENT IT OUT AND CALLED ME ON THE APRIL 23, WHICH I PULL UP (AS I WAS ON THE PHONE WITH HER) MY T-MOBILE PHONE RECORD FOR BOTH MINE AND MY BF PHONE, WHICH LOW AND BEHOLD NO PHONE CALL!!! YES, THEY DIDN'T HAVE TO CALL, I UNTERSTAND THAT, BUT IF YOUR GOING TO RUIN SOMEONE CREDIT LIKE THIS, YOU SHOULD MAKE SURE THAT A PERSON GETS THE INVOICE, YOU PROMISE TO GIVE THEM ESPECIALLY IF YOU HAD MADE PAYMENT ARRANGEMENTS WITH THEM, AND THAT YOU MAILED IT. OBVIOSLY, THE MANAGEMENT JUST PUSH ASIDE AND DOESNT CARE ABOUT THEIR TENENTS, WE NEW THAT FROM THE FIRST COUPLE OF MONTHS WE MOVED IN, I JUST DIDN'T THINK THEY WOULD STOOP SO LOW SO THAT THEY DIDN'T HAVE TO DO ANYMORE WORK THEN THEY HAD TO. I'VE CALLED AND LEFT A MESSEGE WITH THE COMPANY THAT OWNS THEM AND MAYBE SOME THIER CAN CARE ENOUGH TO CALL ME BACK AND FIND A WAY TO RESOLVE THIS. I'M TIRED OF GETTING PUSHED AROUND LIKE THIS, BY PEOPLE IN THESE POSITIONS, WHO THINK THEY CAN DO WHAT THEY WANT TO PEOPLE !!!!!!!! IT'S DISGUISTING!!!! I THINKING IT'S TIME I TALK TO A LAWER, I KNOW A FEW POEPLE WHO WOULDN'T BACK DOWN FROM A CLASS ACTION LAW SUIT AGAINST THIS COMPANY!!!!

Details

Phone: (502) 448-5843

Address: 6817 Brooklawn Dr, Louisville, KY 40214

People Also Viewed