In mybookHealth Collection (edit)
Added to your health collection.
Removed From mybook!

We took this business out of your health collection.

Baptist Health Urgent Care


Today:9:00 am - 5:00 pm

3215 Westport Green Pl,

Louisville, KY 40241

(502) 412-1112

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details


Regular Hours

General Info:
Baptist Health Louisville is a 519-bed hospital that is among the top five hospitals in Kentucky for orthopedics, emergency care, maternity care and neuroscience. The hospital was recognized by U.S. News & World Report in 2015 as tied for #1 hospital in Metro Louisville — its fourth consecutive year — and tied for #3 in Kentucky. The hospital has also twice achieved Magnet designation for excellence in nursing services from the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program.
Baptist Health Louisville
East Louisville
Urgent Care, Clinics, Physicians & Surgeons

More »

Less »


Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!


Posted: 7/29/2011Provided by Citysearch - 

Patient Experience

I had only one visit at Baptist Urgent Care. The doctor was horrific. He was the rudest person I have come across in a very long time. Not only was his behavior unprofessional but his demeanor was borderline traumatic. He didnt even look at me when he came into the room. He didn't introduce himself. He didn't shake my hand. He didn't ask my name. He threw the chart down and said ""why are you here?"" When I tried to tell him, he rolled his eyes, shook his head, would not let me speak, would not listen, twisted my words, and made me feel like some kind of criminal for just being there. I'm sure he comes across hundreds of people with back issues or migraine complaints but it is not acceptable to assume that everyone is drug-seeking or is just a ""whiner"". I was afraid of going to the doctor for 2 years and it was my worst nightmare. I legitimately wanted help (diagnostic imaging & referrals) to address a chronic issue and he showed no compassion or manners. He embarrassed me in front of his staff and other patients. He made me cry & I was actually scared by this man. Then he tried to intimidate me with a ""brain tumor possibility"" that was never mentioned before but was purely to scare me out of there and shut me up. My eyes started to tear again and he put his hand in my face and said ""I'm done here"" and walked out on me again. The nurse was in the room that time (our second encounter when he found out he upset me) and she was speechless and looking down at the floor and offered me a complete refund afterwards on the spot because she knew the abuse was apparent but could not openly say it because he is her employer. He should not be allowed to see patients. I come from a family of doctors and aspire to be one myself & i work in a hospital...I have never seen such behavior, even in the most tired, busy, run-down interns. I feel so strongly that I intend to report this incident to the fullest extent in collaboration with my parents and fiance who are physicians and very entrenched in various medical boards.

Was this helpful?YesFlag Abuse
Map & Directions
People Also Viewed
Send to Phone
Baptist Health Urgent Care

3215 Westport Green PlLouisvilleKY 40241

(502) 412-1112

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a Photo
Baptist Health Urgent Care

3215 Westport Green PlLouisvilleKY 40241

(502) 412-1112

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!