In the Historic Old Louisville Area this is the best place to rent. My husband and I lived in a two bed, two bath townhouse from 2011 to 2012. Very nice community with a firehouse across the street, elementary school across the street, officer always on call, park just few blocks away, University blocks away, gated community, pet friendly and great staff. The residents here are mainly university students, some families but no worries it is quite. One thing we liked the most is the elementary school grass field where a bunch of us owners with dogs met up everyday to let our dogs play. We had Danes, shepherds, pits, terriers and other mix breeds of all ages plus sizes play together. This was a great way to know your neighbors, make friends and have fun. Note though if your animal is not nice, vaccinated, not trained and you can't pick up after your dog then don't go because it will ruin it for everyone else. Parking was a little bit hard during college semester but there are plenty of spaces around and its empty during school breaks. We never had any problem with noise from neighbors but we were facing Hill Street right by the bus stop so we did hear that traffic only if we were in the kitchen. My husband and I felt safe here and now that the gate is up I feel it is more attractive and nicer. We felt so safe there was a lot of times our door was unlocked but anywhere that is not a good idea. We were not able to experience the gate because they just started putting it up before we left to buy our first home. That's one thing I like to point out because since we bought our first house they were allowing us to sublease which made our move easier. Very flexible. The grounds and maintenance work very hard. When we had our dog chew at the wall and our AC unit leak they were on top of both. We got an AC unit in right away and AC being fixed happened quickly. I also note that since our dog ate at the wall it was our responsibility. People get to quick on these websites about how things are not fair to them, any apartment complex knows what that place looked like before you moved in. They document this well and that's why I agree if you do not write in on your move in day paperwork, yeah you should pay for it. If you do not like the look of Old Louisville then its not a place for you because all these house have to follow the historic district too. Overall this place was a great experience and a 2nd family. We would rent from them again.
I rented from Broadway Management Group May 2011 to July 2014. While I can see how they get a bad rap, there are definitely some redeeming qualities. The most important lesson that I learned renting with BMG: Be nice to them, and they'll be nice to you. Jonnel Young, Melissa Hublar, and Maggie Harper went above and beyond in customer service and I honestly believe it was because we gained an amount of respect for one another - and realized we're all just trying to work together. In addition, Salim is quite possibly the most reliable, dependable handyman on the planet, and was always there when I needed him. The down side: the grass would sometimes go the whole month before being mowed - in the spring. In a beautiful St Matthews neighborhood, it would get embarrassing. The hallways would go untouched for months and get pretty grimy, and communication would sometimes get confused for a request. The most recent incident was in June of 2014 when I had a leak in my bathroom sink. I called the BMG office to put in a request. A full 24 hours went by and still no one came out. I called the 24 hour emergency hotline, and when the repair man on duty called back, he said he never received a complaint or request, no one had reached out to him. However, he did come over right away and the problem was fixed on the spot. In conclusion, BMG could definitely be polished up a bit. But overall, my experience was decent with the exception of my last week there - when Melissa, Jonnel, and Maggie rocked and hustled. I can't emphasize enough - be nice, ask politely. They'll be nice to you.
This is the best place I have ever lived in. I moved here from Old Louisville and that was one of the best decisions I have ever made. I lived in a 2 bedroom 2 bath for a year and the apartment was very spacious. We had a huge living room and an attached dining area, including a large patio. The kitchen is decent sized as well. The property manager was great. The response on maintenance issues is fast, they usually get things fixed within one day. The design of the apartment was ideal for me and my roommate because both of us had plenty of private space for ourselves. At the same time the living room area provided a great place to hang out and have friends over. Needless to say we had a lot of friends coming and going all the time. Parking was never a problem. There is a large parking lot right there with no restrictions on visitor parking so your guests always have a safe place for their car. Neither did I ever see the parking lot ever full. There was always plenty of open spots even if we had 30 visitors at our place. The complex is calm and quiet. The neighbors are great, mostly young professionals with families. Clifton area is the ideal location for young people, there's plenty of coffee shops, restaurants and bars on Frankfort Avenue within a walking distance. I would highly recommend this place to any young professional. If I wasn't moving out of town, I would definitely have lived here for years to come.