Middletown Pediatrics has policies and procedures so that all our patients can receive quality care. Dr. Distler has had this practice for over 20 years. She has hundreds of patients that have been seen from birth to 25-26. It is not fair for someone who is on time for their appointment to have to wait because you either do not show up or you show up a 1/2 hour or more late. To not call and then not show up over 8 times in the course of a years time is unacceptable. There is not a doctors office in this country that would allow this. We value all our patients and do not discriminate based on the type of insurance you have. Passport has strict guidelines that we have to follow. We cannot at this time vaccinate any Passport patients. We are working hard on changing this and vaccinations for Passport patients will be available in 2015 here at MidPeds. We have recently restructured our office and we have 2 new nurses. All of our staff is fairly young, this is a great thing for a pediatrics office. The kids love our staff and enjoy coming here. Unprofessionalism in any way is not tolerated. As far as any mistakes on appointment cards this is the first I have heard of this error. If for any reason we make a mistake such as this we would make it right. I am sorry that the previous post feels like they were treated poorly but I can assure you this was not the case. If you have any doubts about our practice speak to the parents that have been coming here for 20 years.
3015 Wilson AveLouisville, KY 40211
From Business: Park DuValle is an independent not-for-profit community health center. We have served Louisville’s health care needs for more than 40 years. The center's services a…
I have been blessed to have these special doctors in our lives for 8 1/2 years for our two kids. We have been impressed from the first meeting. You can count on personal service, professional wisdom that is accurate and thorough, and a caring staff who treats your family as their own. I have been constantly impressed with the amount of time each doctor takes with me even though "I've been around a while" now. We have had to call them on various vacations and they always provided comfort as well as help with the pharmacies and hospitals where we were located. I have used their after hours paging service many times and each time have been met with a patient doctor who calmed my nerves even though it no doubt interrupted their family time. The doctors, nurses, and staff all genuinely care about my kids and they definitely deserve an A+ for compassion and knowledge. We have watched this practice grow from two to three pediatricians as well as witnessed their.move to a bigger office. I have no doubt in my mind that if they expand and expand again my family will always feel that "at home" small practice feel. I have sensed it since the first day we met Dr Pappalardo and he said "It would be a privilege to serve your son." ( in the womb at the time!). You should definitely consider Pappalardo, Knights, and Wallace to join you on your journey of parenting healthy and happy kids!!
"Brilliant Care Delivered With Compassion" Our family has depended on Dr Thind for twenty years. She gives premium care including: comprehensive well visits that are not rushed, same day sick visits if necessary, and Dr. Thind manages her own On-call cases. These old-fashioned practices combined with modern services, labs, and medications make Dr. Thind unique and an integral part of the parenting team. Furthermore as a well respected peer, Dr. Thind has a phenomenal network of specialists. Relating to patients as a kind and wise maternal figure, Dr. Thind uses her personal experiences for best practices and bountiful compassion meeting families with understanding. A Child Life Specialist myself, Dr. Thind meets all the professional criteria including child friendly explanations. As a Mom, she fills all the holes that being too close creates! True healing and well-being come from her strong open universal spirit. Dr. Thind, a priceless advocate for our kids, is part of our family!