I thought I'd try out this new dealership to service my car because it just opened and is super convenient off of Capitol Expressway. Based on my first experience, I won't be taking my car (which isn't even an Infiniti- yet!) anywhere else for the foreseeable future. First, the service was exceptional. I called around 9 am, told them what I thought I needed, and they pre-ordered my parts so that my car took even less time than usual to service. Once I actually got to the dealership, I was greeted by a service writer was knowledgeable, friendly, and professional. He immediately directed me to a state-of-the-art waiting area complete with GREAT coffee,flat screen TV, and internet access. My car was completed right on time- and the best part...I paid less than I had expected for my service. All in all this Infiniti dealership made what is one of my least favorite things to do- get my car serviced- pleasant.