I remember opening my first bank account in this branch over 24 years ago. I am not surprised they are still in the same location. The employees have changed over the years but their service gets better and better. Their location is in the busy and crowded residential and business areas but they have their own parking and attendant as well. We've consulted with their investment as regular banking professionals. They've all been very good in what they do. Although the wait time might sometime take long depending on the time and day of your arrival, they always check on you and make you feel a valuable customer.
I have known Bill for about 4 years now and besides being a great guy, he has always shown the utmost professionalism toward me and my clients. I've never hesitated to recommend him to people I know and ask for his help for myself. He is NOT a cookie cutter kind of Broker. When issues pop up, as they invariable do, he thinks outside the box to get the job done. In fact, I would venture to say that if he can't make it happen, then it can't be done. And if he has to call in other resources to assist in making it happen, he knows just who to call. The client is always his number one concern.
Mortgage Capital got our loan approved but not after a lot of work on their part unfortunately, we really made them work for this one lol. Even though it took longer than anyone really wanted, they helped mentor us on financingmentors.com which we we're really grateful for. Once we had checked off all our approval requirements, we actually qualified as promised. Just moved into our new home a few weeks ago and are happier than ever. Big thanks go out to Kim for all the hard work she did as our mentor to get us approved!