I just got the best deal on a very expensive watch and jewelery for my wife- the pricing was better than internet pricing ! I am the type to always stare at watches from afar, try them on to see if i like them and then look for the best deals on the internet. I have been in and out of the shop for several years always looking and never buying and the owner always treated me fair and never pressured me into buying. I've been to many places where they do the hard sell or try to bully you into buying if you try it on, I never got any of that, just a good attitude, and the quote beat any pricing I've seen so far, and trust me I do my homework. The jewelry for my wife (several diamond rings) is superb and appraised by a third party appraiser for considerably more. The wife is very happy with the quality and please believe me it is hard to please my wife with jewlery as she will only accept the best. I am sending all my guy friends there from now on for thier watch addictions and of course to get something for the wifey too-
Superb service! Original designs, helpful, equisite work! I have been a consistent customer for years, and even had Peter custom design a new setting for my wedding ring. This ring is the most stunning creation! Gets noticed! Peter worked with me to create a ring that combined several ideas I had with a design they had in the store. I have had EXCELLENT service, bring all my jewelry to him for repair, maintenance, etc. TRUSTWORTHY, affordable, and kind. They are truly knowledgeable and honest. I have referred MANY friends to Generales. Exceptional people.
I just recently bought a Rolex, and the timing was a bit fast. Instead of going thru the hassle of sending it in to Rolex directly I came here. From previous experience with Rolex it took MONTHS to have anything done with them. West Coast Watch was able to regulate my watch within 15 minutes or so and I was on my way with minimal charge. It was on the low end if you were to bring it to Rolex. This place is very clean and secured with cameras all around the office. If i ever needed to leave my watch here I would have no issue.