I have been renting from All States Car rental every time I have travelled to the US in the past 6years. There are many reasons. All the compact and mid size cars are current and/or late model, I have never rented other car types, (they do offer luxury cars) so I don't know how they are, but I suspect the same. the Most cars are of American Germany and Japanese manufactured cars are cleaned, washed and vacuumed. Occasionally, they miss some leftover by the previous renters, but they are often books or maps, not trash or half-eaten food, so I can tolerate these misses, the check-in is fast, convenient, accurate no long line and no sales pressure. They have never ever lost my reservation. The customer services counter nice and help full, Rental return is also piece of cake. At this particular LA CONCOURSE HOTEL location, both check-in and car return were pleasantly no hassles that made the experience very professional and efficient Competitive rate, check-in and return experience is good enough to earn a 5 stars rating for me. I am happy with the service and I will rent from All States car rental again..
very good experience for my first time renting a car from Global AllStates Car Rental. everything went super smooth Friendly staff at the office, we were in and out fast and helpful staff, no hidden surprises, the desk person was very polite, no hard sells on insurance or anything. Yes, the car had 42000 miles on it but it was still a newer model and we were very happy with it. great rate, and quick shuttle to and from LAX Airport. Car was nearly brand new and drove great. There really isn't much else to say. will recommend to everyone. Right next door to the Holiday Inn, and La Quinta Inn& Suites. Turned it in after office hours, just parked it and dropped the keys in the slot. Price quoted was what was charged. No hidden fees. A great place to rent near LAX.
Renting a car has never been simpler. excellent service! the pick up took only minutes no line, the return was also a breeze. cannot beat that! this Christmas new year season all the rental car company were either sold out and////or sooo high pricing, but I got great deal at All States Car Rental, me and my family rented a Chevy Suburban nice clean vehicle and got very good service. we had great time in Los Angeles, San Diego area with a tV in the car, I rented from here a few time before and I will rent from All States car rental again. the rental people are always courteous and helpful and the car was perfect for my needs and vehicle was clean and there was no issues with the operation of the vehicle. I'D RENT WITH THEM AGAIN.