Seriously this place is bomb! I may be new to this industry but I know customer service when I see it. I am an aspiring designer, just trying to get my design and image out there. I had gone to so many places without any luck, until I found this place. It's funny because I found it literally by driving around the neighborhood. It's located basically in Boyle Heights and it's hidden between walls of ivy and vines. A bit hard to find, but definitely worth it. Also they have there own parking lot to park in, which means no paying for parking. JACKPOT! Anyways I parked into the lot, walked up to the door and had asked the receptionist if this was DTLA print and for sure it was. Within minutes of walking in I was getting the grand tour of the factory. This place is huge! Wayyyy bigger than I expected and with so many machines and tools at your fingertips to work with. I got very detailed explanations on what techniques, materials, etc. I could do to my line. With so many choices it was hard to choose which was the right method to get my clothes out there. Luckily, and this is where the customer service kicks in, the owner of DTLA Print, Michael, was there to help me with all of it. Without his help I don't think I would've known what to do to get that kick I needed to start my line. Now months after I finished my line, I am still going to them for their excellent service and for all my clothing needs. I recommend DTLA Print to everyone! Not only aspiring designers like me, but also for any of your printing needs, birthday parties, celebrations, or just plain printing a picture/painting on the big scale over a canvas. This is the place for you!
For a person like me it's not always the easiest to get people to be comfortable with the things I want, when it comes to just about anything. I am what you call an extreme perfectionist and I am all about every little detail being perfect to make the big picture perfect. So with my high expectations, I don't usually expect things to always go my way on the first try, but with DTLA Print that is exactly what happened. I know my eager, or more like annoying personality didn't help (sorry about that DTLA Print!). But I came in with my blueprints for my shirt and it came out exactly as I envisioned. And in a very speedy manner, I might say. I think the reason it came out so well is because this company actually listens to the customer. Not only do they actually listen, but they offer other options and alternatives that help you out in the long run. Also they do it nicely, not aggressively. It's not like when you go into a place and they're just shoving things in your face so they can make money. I feel they actually understand and care about what you want your prints to look like. So with a picky person like me I am imploring all of you to use, or as I did abuse, the services here. They really know what they are doing. After all, if you are like me, then you will be just as happy with this place as I am. THANK YOU DTLA PRINT!!!
Starting off from scratch is not easy! I was starting a clothing line and had no idea whatsoever how to start. Thankfully I stumbled upon DTLA Print. I was yelping and reading reviews from all around and I thought what the heck just try it. So I called and I got in touch with someone really fast. It was nice because I didn't have to wait forever to finally get to speak someone. Also there was no hassle of playing telephone tag. They got straight to business and like I said FAST! I explained to Michael, the president of the company, what I was trying to start and he helped me out with everything. He taught me and explained to me thoroughly the process of how to get my line out ASAP and how it was made with real quality. I owe it all to DTLA Print, they definitely know this industry like the back of their hand. I recommend them to anyone novice or not in this industry. If you need printing done, definitely go here!