The customer service is great. However, what really made me become a loyal customer of them is that 2 years ago I got a letter from the IRS charging me thousands of dollars. I freaked out and went with my last tax guy but he's office was closed. He only open during tax season. I started searching for an Income Tax Service office that was open year-round, and there are not plenty, until I found Atlantic Income Tax. They are open year round 6 days per week. They did not just help me out and resolved my problems, they told me that if I do my taxes with them that they will resolved any tax issues throughout the year free of charge!!!! Unheard of! Ever since, I tell all my friends to do their taxes with them. Completely trusthworthy and knowleadgeable.
Serving the Los Angeles Area.
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This los angeles office is awful because of one employee and her name is Muriel. She swears on phone after hanging up on potential clients,does not listen to temps,if you don't like assignment she thinks your bugging her,never responds to emails or phone calls.She is very unprofessional and the result is unprofessional assignments.She is not looking out for the well_being of the temps just herself. This employee should be fired she makes place look bad.Her attitude is is negative and is not there at all to help.Either retrain her or send her out the door.I worked at irvine office a few years ago and was very good so I still give 4 STARS. Just need to get rid of her & your rating may go higher.
very knowledgeable ppl. They were really cool about answering all my questions. Their pretty cheap. And i think they got some promotion where if you bring in like 4 cliets they'll do your taxes for free. its a small office, but they still get a good amount of ppl. although they are surprisingly fast. they got a diff system too, your not sitting with one guy they whole time. they have a type of assembly line thing going on. I know it sounds kinda off, but it actually helps them be a lot faster and its kind of refreshing. oh, i think their open year-round too, thats pretty convinient.