I have been meaning to review The Lorenzo for almost a year now, but nothing has ever pushed me to until now. If you would like to here about the MILLIONS of awesome amenities offered at this hotel like "student housing" arrangement there are plenty of reviews beneath mine that detail them. However, I really want to write this review about something much more important to me living on my own for the first time...THE SECURITY HERE IS AWESOME!!! I do not want to make this a novel by going into details, but on a recent Game day-when there was tons of people all over the surrounding area of USC- a non resident followed me on to the property and essentially tried to assault me, then immediately ran off of the property. I notified security, even though I assumed nothing could be done since, he was not at the Lorenzo, and there were so many more people in the surrounding area. To my surprise, I got a call within 30 minutes saying they needed me to come make a positive ID. Officer Torres and the other guards acted right away, and ironically, I feel so much safer after this incident knowing how seriously security takes their jobs. Also, this was weeks ago, and Katrina, who hasn't seen me since, just came up to me to ask me how I was doing. Maintenance is amazing (how they turn the messiness from parties at 3AM on a Saturday, into squeaky cleanness on Sunday mornings is beyond me) and I can always count on Jerome (one of the shuttle drivers) to ask how a midterm went or to talk about the Lakers. Right now, the shuttles are pretty crowded, but I see them slowly adding more shuttles and they leave when full so I haven't been late because of it. Obviously this isn't some magical land where nothing can go wrong, but everyone I have dealt with here has been genuine with their attempts to make it one. I could not see myself living anywhere else in the are around USC and will definitely be renewing for the second time thanks to the awesome security!
I've been living at The Lorenzo for almost a month now and I have zero complaints. Weekends are noisy which is a no-brainer at student housing, but as far as the management goes I can honestly say that they have been nothing but hospitable and accommodating. Members of the staff are always out and about in case of any problems and they are prompt to consider and act upon their tenant's requests. For example, upon moving in I had a less- than- ideal situation roommate situation, after approaching the Housing Maintenance with my concerns, I was given multiple rooming options and settled into a new apartment within one hour. Not only is the management beyond warm and friendly, but you can also always count on the security or maid service to put a smile on your face upon walking into the building. The whole complex has been clean since the day I first walked in and I am very pleased with the amount of space in my apartment. Definitely recommend The Lorenzo. Special shoutout to Dijon from Housing Maintenance and Robert in the Leasing Office. Thank you!
That's funny, my experience was 100% the opposite! I spoke (and met) with Brian and his staff prior to sending my son here and there was no question as to how much epiphany stood out from the 3 other sober livings I visited, not to mention being half the cost! My son spent almost 90 days here and the change in him was nothing short of amazing. More importantly, and unlike his previous 4 attempts at recovery, this change was actually lasting and really seemed to touch him on a soulful level. My wife must've called 20 times for updates and each and every time, no matter the time of day, they broke it all down and even invited us in for some family discussions. Sometimes in life you look back and regret decisions you made, and I can say with 100% certainty that sending my son to Epiphany House was, without question, the greatest decision I've made in recent years. Brian, Halim and staff, thank you for everything!!! I don’t know where my son would be now if it weren’t for the love and direction you provided him…God bless you guys :)