I was referred to ECC by my friend/mechanic who was very familiar with their work. My Audi A4 had a large scratches and a few bumps on the back and front bumpers, due to a valet accident (this is why you should SELF PARK). I'm really familiar with body shops (blame my wife for that one) and took my car to the body shop I always use, off of Lankershim Blvd. He said he was really busy and wouldn't be able to work on my car for a couple days, so I took my car to about 6 different body shops, both premium- and lower-tier. Relative to all 6 different body shops I got quotes from, ECC was the lowest by about a hundred dollars. They ordered me a new, authentic pair of bumpers and painted them as well. Their quality of work was amazing, it's like my car came right out of the dealer's lot when I bought it in 2011. They actually had my car done a day earlier than quoted, which is major points in my book. Also, they provided me with a courtesy shuttle to/from my house all the way in Sherman Oaks. Although my other body shop may be a little disappointed, I am going to be giving all of my new business to ECC and would highly recommend everyone else to do the same.
I don't understand why some reviews are so negative. My recent experience went above and beyond any expectations I might have had. About a month ago, during my service visit I was informed that a particular part was worn out causing a leak and needed to be replaced FOR MY SAFETY. I was a little skeptical at first and asked if I could see the leak and part with my own eyes. My Service adviser made arrangements with the Service Manger to allow me into the shop area and the technician lifted the car up so I could see what they were talking about. Everything was exactly as they were telling me. I was told it would take 3-days to order and get the part and complete the repair and that they would put me in a loan car at no cost to me while my car was with them. And that was exactly what they did... I love this dealership, employees are very helpful and sure will recommend.
ALPINE DID A GREAT JOB!!!!! I meet Tony, A very nice guy he took great care of my 750iL every where esle wanted big money inorder to repair my car. Tony saved me over 50% what ervery where esle was charging me. They did such a great job I also took my Range Rover turned out It needed a new engine! can you belive it they had my Range running like new in less then a week and I saved big 50% again. I am very happy with Alpine Tony and Steve are very trustful and willing to help. I recommed them, tell tem I sent you.