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The Pet Staff

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Categories:
Pet Sitting & Exercising Services, Pet Services, Pet Boarding & Kennels

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11/23/2015

THE PET STAFF LEFT MY SERVICE DOG FOR DEAD. My service dog is everything to me. When I had to go into the hospital I reluctantly called the Pet Staff: I had used them before with my previous dog and found them somewhat disorganized. I explained to the Pet Staff that I did not know my hospital discharge date and would call them when I was home. They agreed. I called every few days from the hospital and Tashi was doing fine. Finally when I was about to be released I called the Pet Staff....view more They were confused: they had not visited Tashi in 8 days. They had no explanation whatsoever as to why they had stopped caring for him. The manager matter of factly told me Tashi was dead - that he could not have lived 8 days w/o water. It took them 3-4 hours to get someone to check if Tashi was alive. Luckily, he was. The apt. mgr. had heard him barking and filled his water dish several times. She had not fed him as she thought the Pet Staff had so he was emaciated. DO NOT TRUST YOUR PET'S LIFE WITH A BUNCH OF DISORGANIZED STUDENTS. Don't be fooled by their 5 star self-written reviews below either.view less

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mustjazz
04/03/2011
Wouldn't Use Anyone Else!

I've used The Pet Staff for over four years for my cats and I have never had even one issue. The sitters are professional and care about the animals. They leave daily notes on when they got there; when they left; what they did; how the cats were behaving etc. When I had a sick cat and needed to leave her; they took extra special care of her, she was my baby. I now have 2 cats that they will be taking care of next week. I can't believe the bad reviews. I know there is a similar co...view morempany with a similar name, maybe that is who the reviews were suppose to for? I also think the rates are very reasonable. You won't be sorry if you use them.view less

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Sinuous
07/27/2009
Fake Reviews?

It seems quite suspect that after a bad one star review in December of '08 that eight different people would write stellar five star reviews all on the same day, January 29, 2009. Their names have the same pattern, name followed by two digits...just seems a little weird to me and I don't want to go with a company the writes it's own reivews.

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Cara1974
07/10/2009
Excellent staff for medicating cats

My cat Lily has a thyroid condition that requires daily medication. She has wised up to all the tricks of putting the pill in food, a pill pocket, etc. She can be difficult to medicate. I hired The Pet Staff for the 4th of July holiday...Kudos to the cat sitters! They had no problem giving her pills.They said she fussed at first but were able to do do it with no issues! My cat sitter called me every day with an update on my Lily. I highly recommend this service!

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LADiner21
05/27/2009
The Pet Staff is great! Would highly recommend

I was nervous about using a company and not a friend to take care of my two cats. After reading positive reviews of The Pet Staff and having no option of a friend watching them, I chose the Pet Staff. The experience could not have been better. On two different trips, once for two days and the other for over two weeks, they were great. I received frequent emails updating me on my cats. When we had the earthquake a week or two I emailed the Pet Staff asking for an immediate update a...view morend they responded right away once to let me know they would contact the sitter and again soon after to give me the update. In a 2+ week trip I only had two sitters and both were great about updates. \r
\r
When I came home it was obvious my two cats and home had been well taken care of. I would recommend this company to anyone.
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belladolce1646
01/28/2009
Love Love Love The Pet Staff

I have 4 large dogs so needless to say it is hard to ask a friend to watch them all the time. They are a complete delight (I'm not just saying that - they really are!) but definitely a handful. I tried a ""one man show"" pet sitting company. However, if the person didn't fell like coming, well, they didn't! I started searching for something more professional but still compassionate about pets and that's when I found The Pet Staff. They are completely professional AND love animals. I no...view more longer worry about someone not showing up. My pet sitters are always there when I schedule and my boys can't wait to see them! Whenever I tell them The Pet Staff is coming they get really excited! My pet sitters take them on great walks and play fetch with them in the yard. When I'm at work I know my boys are having lots of fun and could careless that i'm not there. So if you are looking for a reliable company to look after your pets you have definitely found one!view less

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CKJohnson62
01/28/2009
Wonderful dog walkers!

I heard about The Pet Staff from a news story. They do pet sitting, but also can focus on special workouts for overweight dogs and my poodles are a little on the heavy side. We're currently into our fourth week of daily walks and the improvement in my boys' energy levels, stamina and overall health is incredible! And not only do their walkers give them a great walk, but they really care about them. Once my younger guy developed a small hot spot and the sitter told ME before I even ...view morenoticed it! They're fantastic and I'm thrilled to have found The Pet Staff!view less

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mendyw
01/28/2009
My special needs kitty made new friends!

I have a diabetic cat that requires injections twice a day. It's difficult to find a friend to who is not afraid of needles to care for Stormy so I searched for a reputable company. The Pet Staff has been amazing. They are very much at ease with special needs cats. I know Stormy can get feisty when taking his meds and The Pet Staff has no problem with him. I love the report cards they leave...I truly feel they know my cat and care for him like their own.

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Rogue1975
01/28/2009
Pet Taxi--came to my rescue

My golden retriever, Casey, had a vet appointment. I was unable to take him as I got snowed in on the East Coast. I used The Pet Staff over the holidays and was very happy with their care. I called & asked for help. They picked him up, waited with him at the vet and returned him back to his favorite spot on the couch. They called me right after the appointment to let me know how it went. I highly recommend The Pet Staff for dog walking & pet sitting...cool to know they offer Taxi ser...view morevices as well!view less

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katluv123
01/28/2009
The BEST in LA!

I've used The Pet Staff for about 6 months and have never had better care for my cats! Their sitters are so amazing- I trust them with my babies and in my home and that's a good feeling. Finally I can travel without feeling guilty. I tell everyone I know- The Pet Staff is great!

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The Pet Staff

Los AngelesCA 90046

(310) 273-5600

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The Pet Staff

Los AngelesCA 90046

(310) 273-5600

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