07/31/2011Provided by Citysearch -
Executive summary: Very good food, spotty service and no bargain.
We went to experience the ""Generous Wine Pour"" promotion but found the pours to be reluctant, not generous, and the service for the most part inattentive.
Two of the 9 featured wines were significantly flawed, three were outstanding and the rest were acceptable but not remarkable. We almost had to beg to get small second pours of the ones we liked.
I have no issue at all with the quality of the food. We ordered the seafood platter for openers and except for the shrimp not being on the platter until we pointed this out to the waiter, this was an excellent dish with succulent lobster and shrimp and delicious oysters. Our steaks were also superb, prepared exactly to our specification and the sides we ordered (onion rings and green beans) were easily up to expectation.
This restaurant is huge but it appeared to be under staffed. This is inexcusable. The price vs the service compared to other venues (such as Nick and Stef's, downtown) is such that we wont' be back at Capital Grille anytime soon.