We had a clogged sewer drain problem and we called Rooter Man Plumbing for drain cleaning service because we used them before and we were really satisfied. Victor showed up a little earlier than the time line and went right to work. He was very knowledgeable and explained the situation and options very clearly. What I thought was a simple unclog the drain turned into a 4 day job. Every day Victor came back smiling and polite. Walked me through every step and would show me the progression. He even went beyond and contacted my landlord and spoke with them to make sure they were informed and knew what was going on as well. Turned out that we needed to replace the entire pipe line. Again Victor explained to me as well at the owners what the process was and what to expect. They did this will minimum to no damage to the yard! When Victor was finished it looked like nothing had happened to my yard! I am draining free and clear! Super satisfied customer!