I was so unhappy with my vet, I started searching out another. My neighbor highly recommended Dr. Rattan, who apparently immediately diagnosed my neighbor's dog with a kidney disorder that had gone undetected by previous vets for years. Although parking can be difficult -- the vet's office is on a busy stretch of Fairfax, and the back lot doesn't have a rear entrance for customers -- I immediately found the staff and Dr. Rattan warm, caring and extremely knowledgeable (without being condescending like my last vet). I have an 80-lb. Akita/German Shephard mix (my Baby girl!) who is skittish entering any new places. Dr. Rattan's assistant squatted down to pet and play with my dog, making her more comfortable in the doctor's office. Dr. Rattan was so nice, and he took the time to go explain all of the vaccinations my dog had. Since I had yet to get her spayed (I didn't trust my old vet, who recommended I take her to a doggie birth-control clinic -- As If!), he not only reviewed the whole procedure with me, but the potential risks. He provided me with a written estimate and didn't pressure me into anything. I was so confident with Dr. Rattan and his staff, I called back the following week and immediately scheduled my dog's operation. They took such good care of her, and they patiently answered every question I had. On top of that, all treatments were very reasonably priced. I've already recommended Dr. Rattan to 3 people, and they all were highly impressed with him and his staff.