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L A Dogworks

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Business Details



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Central LA, Central Hollywood

L A Dogworks, LLC

Dog Day Care, Aromatherapy, Pet Boarding & Kennels, Pet Grooming, Dog Training
Other Information:

Parking: Street

Wheelchair Accessible: Yes

Price Range : Average

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Provided by Citysearch - 

The facility is nice, but too bad the owner Andrew is pretty much the most unprofessional crooked business owner I have ever encountered. This place needs to better train their sales people and front desk staff on how to communicate their business model with consumers and hire a professional service to create a contract and train the owner on how to run a business and deal with the public. As for Andrew he has no right to harass and insult any consumer whether his service was used or not. If you are shopping them make sure you don't provide them with any cc information, even though they tell you it's part of their evaluation process. My cc was charged without my authorization, I never signed anything stating I am booking specific dates. People like this should not be in business and I sure wouldn't trust them with my pet.


Provided by Citysearch - 
Bad Vibes Sensed by Dog and Owner

For some reason, my dog really dislikes this place and now,so do I.

The 3rd time I brought her there, the person in the run just allowed all the other dogs to ""gang"" up on her and several tried to hump her and they did not try to stop it. My dog was uncharacteristically very intimidated and her hair went up and she growled. I have never seen her do this before anywhere...EVER!

When I leave her anywhere else, the staff knows how to properly ease her into the group without incident.

I took my dog in there the other day and asked the 2 girls at the desk if they would kindly look out for my dog when she went into the run so that she does not get overwhelmed and they both stared at me as if I was speaking Greek. Then one of them said ""We don't handle the dogs ourselves"" HUH?

Then a guy came out to take my dog, so I politely asked him the same thing and he said ""You mean you don't want your dog in with the other dogs""? HUH???

Then I asked to speak to whoever was in charge and when a gentleman started to approach the lobby, the receptionist ran up and blocked him from coming out to talk to me, while she seemed to be frantically warning him in whispered tones before she would let him come out there to speak to me. I could have recounted the situation perfectly well myself and I did not need her to ""TRANSLATE"" for me especially since her communication skills were already in question.


When I asked if they would help me integrate my dog smoothly into the group, any normal employee anywhere else would have said:

But not these two. They just stared at me blankly
as if I was from Mars.

Needless to say, I WAS NOT HAPPY....
I took my dog out of there and brought her across the street where the staff actually knows how to accommodate the customers and their dogs needs, using some common sense and some decent customer service principles.


Provided by Citysearch - 
Just doesn't better than this!

If you have a canine, any canine, and you love them as your children, then LA Dogworks is THE place to have the staff care for and love them. I two ""children"" attending LA Dogwaorks during the day and at times boarding...and I am at peace knowing they are there.


Provided by Citysearch - 
LA Dogworks loves their pets

LA Dogworks is awesome. Everytime I go it's super clean and the staff is super friendly. The attention the dogs get when they go is great, my dog loves going. I can tell that LA Dogworks loves their dogs.


Provided by Citysearch - 
Staff member

I have been a staff member at LA Dogworks for over a year and a half. My father is in the pet industry and met Andrew at an expo in San Diego. My father mentioned I love dogs and needed a job because I was graduating college in the spring. I was immediately offered a job and jumped at the chance. I thought I knew a lot about dogs because my mom is a groomer and Ive always had 2 or more dogs in my house growing up. Its amazing how much I have learned in the time working there. I am now a certified pet care technician, certified in canine CPR and first aid. I love working there. I love the dogs so much. When I take a vacation to head home, I find mysele thinking about the dogs and how they are doing. I have gotten to know the dogs and their owners so well and I enjoy seeing them everyday. The working environment is the best in the world. We have the best staff yet at LA Dogworks and I treat my fellow employees and managers as my family. I know If I ever need anything they will be there in a heart beat. I bring my dog everyday and she absolutely loves it. When I ask her if she wants to go to work she gets so excited and jumps and hops around. I just wanted to thank LA Dogworks for providing me with such a great experience. This is the most special place I have ever encountered. Thank you guys :)
little A


Provided by Citysearch - 
Thank you L.A. Dogworks

Thank you L.A Dogworks for your compassion and professional service. Cosmo, my 13 year old Golden Retriever, was in need of Hydrotherapy exercise for his arthritis. The semi-floating in water while exercising would be very beneficial to my buddy. Through some research I found that L.A. Dogworks had the finest Hydrotherapy equipment on the market. I called for an appointment and evaluation meeting. Andrew, the owner, called me back for some additional information, as he conducts the hydrotherapy sessions. We spoke at first about the Hydrotherapy, and then about the challenges of helping our animals through difficult times as they get older, you all know what I mean, I knew that I had found the right place. Andrew, and his very helpful staff, made us feel welcome and cared for. While doing the therapy sessions, three times a week, Andrew adjusting the treadmill, water temperature, making sure Cosmo was alright, Andrew and I would talk . I found him very dedicated to the well being and comfort of his furry guests. I would highly recommend Hydrotherapy for any of you who want to keep our older friend moving without the stress. If you choose to use L.A. Dogworks for this therapy, I know you will be happy with the staff, equipment, and results, and the cost is nominal for the benefits received. Thank you again.


Provided by Citysearch - 

All around bad experience for me and my dog! To many dogs in the pen at one time and supervision needs to be improved.


Provided by Citysearch - 
Ex Employee! What a joke

The staff at LA Dogworks have all read the review ""Worst place in town"" and only one person comes to everyones mind. He was fired for a bad attitude,not being a team player and was terrible with the dogs. He refused to clean and was a liability to LA Dogworks so we fired him. This spoiled Beverly Hills poor little rich boy would say anything to get even. First,No dog is kept in a kennel for 22 hours. The dogs that can not be in the indoor dog park are walked a minimum of three times a day for a half hour each. Dogs that stay home all day don't get that. In the morning and evening they get private park time to run around and play with a Certified Animal Care team member. This ""photographer"" spent a year and a half researching the dog care industry. I consulted with the best Veterinarian in Los Angeles for four months and hired the best engineer in the business to help build LA Dogworks. As for small dogs, three of them that come to LA Dogworks are mine and all the small dogs get loads of attention. Pack mentality over water bowls and toys? How did this guy get a job at LA Dogworks in the first place?!! We do not allow toys in the park area, ever! With the knowledge that dogs may fight over a toy or ball it would be negligent for me to allow them in the park, it is a chance I will not take. As for me being lazy and barking orders,don't make me laugh. I have a staff of 40 and 28 of them are certified Animal Care Technicians. With building a new LA Dogworks and running the day to day operations, that I do from my office, I trust that my management team and highly trained staff can handle their jobs. I am at LA Dogworks 7 days a week and I do several walk throughs a day just so I am on top of everything. I love LA dogworks and am proud of the fact we are recognized internationally as one of the best dog care centers in the world! My staff and I work hard to provide the best dog care and peace of mind for our clients. I guess you can't please everyone, but we sure do try.


Provided by Citysearch - 
Would not go anywhere else. I love this place.

First of all let me say that my dog has problems. He does not get along with other dogs and suffers from severe separation anxiety. LA Dogworks handles him very well. When I arrive the staff always works with me to ease his anxiety and get me out of the door so I can get to work. They are caring and I feel very comfortable leaving him in their hands. I was traveling and my dog became ill. They left a message on my voicemail asking for permission to take him to the vet. Unfortunately I did not receive the message as I was in an area with poor cell phone coverage. They made a judgment call and took him to the vet and I am so glad that they did! Recently I received a call reminding me that the Thanksgiving holiday was coming and I had not made a reservation. They were almost full and wanted to confirm if I needed to board him. Of course I did and I appreciated the efforts. I love the fact that I can pretty much drop off and pick up anytime I want to(Unheard of in this business). The location is not great for me and adds at least an hour of travel time each way. I would not even consider a different place. I originally thought I would mention names of some people who do an outstanding job but I then I thought that pretty much everyone there does an outstanding job so I will just say THANK YOU!!!!!!


Provided by Citysearch - 
My dog's mouth was RAW, and didn't eat for days!!!

I used to like this place until I went to pick up my dog late one night and he was soaked and shivering on his underside and ear tips. When I got him home I gave him a bath and when I was drying him off out of know where his nose started pouring. I thought maybe he has a cold no big deal. We went to bed and the next morning we got up went outside to go potty and he's blowing bubbles out of his mouth. He was eating some grass so sometimes it looks like that. But when I put his breakfast out he sat next to his bowl and looked at me. He didn't even attempt to eat it. I went to the bank and came back and he was lying in my floor and I said his name a few times and he didn't even raise his head. I immediately rushed him to the vet and my vet opened his mouth and his entire mouth was ulcerated. I couldn't believe it. I felt so horrible. My vet said find out what chemicals they use bc he must of licked them and it ate every bit of skin in his mouth. He couldn't eat at all which meant he hadn't eaten in days due to his mouth. I called LA dog and asked the front if I could find out what type of chemicals they used and mysteriously no one knew. They said that Jamie would but was in a meeting and they would have him call me ASAP. Lies Lies!!! I finally called about 5 hours later and spoke w the owner and he was nice but at that point you have to be bc La dog had no clue my dog was sick and wasn't eating bc he had no skin in his mouth. But anyway my pup is better now but it took him a little over a week to chew again. He ate stage 1 baby food(meaning mush) and drooled like know other.

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L A Dogworks

1014 N Highland AveLos AngelesCA 90038

(323) 461-5151

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L A Dogworks

1014 N Highland AveLos AngelesCA 90038

(323) 461-5151

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