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Ibex Bridal & Tuxedo Center

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Business Details

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Maggie Sottero, allure, allure bridal, casablanca, casablanca bridal, maggie sottero
Payment method:
amex, check, discover, financing available, mastercard, visa
Fashion District, Central LA, Downtown Los Angeles

Ibex Bridal & Tuxedo Ctr

Bridal Shops, Formal Wear Rental & Sales, Tuxedos, Women's Clothing
Other Information:

Parking: Street

Bike Parking: No

Wheelchair Accessible: No

Price Range : Average

By Appointment Only: No

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Been to many bridal stores and worked with different employees, but this is by FAR one of the worst stores I had to deal with. As the lady below me mentioned; they're SOO busy and will threaten you to buy a dress that you are not even sure about and make you pay a deposit.

The lady that was helping me was so RUDE and had no clue about bridal gowns. She was going on and on about how their store is one of the best in LA, until I did a little research and found out that most designers don't even want to work with them because of their bad reputation. I also heard from many friends and family members that they're not reliable especially if you're ordering an important piece of clothing such as your wedding dress.

Other bridal stores are all aware of their unprofessional services and the rude behaviors of their employees. Try not to go close to this store because you will regret ever stepping into their store. This store is like a TRAP that'll catch you and grab on to you. Just stay away!


I would definitely NOT recomme...

I would definitely NOT recommend shopping for a bridal gown at Ibex Bridal. The sales staff was rude, pushy and unwilling to provide me with any information about the dresses I liked.

I made an appointment because the retailer was supposed to have a large selection of Maggie Sottero dresses-- in fact, when I called to ask about some specific dresses in the 2013 collection, the man who answered the phone assured me that they had most of the dresses in the collection. He told me to email about the particular dresses I wanted to try, and when I did, no one bothered to get back to me. Hence, I drove all the way downtown (to a bad neighborhood) only to find that they did not have the dresses I wanted.

At my appointment, I tried on 7 dresses (they won't let you try more). I actually liked one of the dresses quite a bit. Not only wouldn't the sales staff allow me to take pictures (most places do), but they would not even tell me the name of the dress so I could send my mom the online photos from the designer's site. Basically, they wanted to sabotage my ability to find the dress anywhere else if I didn't opt to buy it at Ibex. Having been to a number of bridal shops, I can honestly say that this was the worst experience I've had thus far.

One final note-- when I inquired about alterations, I was told that I would probably not have the dress until just a few weeks before my wedding. I was also strongly advised to have the dress altered by their in-house seamstress.

I love Maggie Sottero gowns, but I would suggest that the designer find new retailers who treat customers with more respect.

Best of luck to all the brides out there. - April


Provided by Citysearch - 
cant be beat

This place is fantastic! They carry a huge selection and i even found gowns here that i had tryed on in beverly hills for a fraction of the cost! They have plus size too. Very pleased over all, great service and great prices.


Provided by Citysearch - 
The BEST~!

Amazing Place! Such a Large selection!! Such amazing service. I cant say more. I have been here 3 times. once for myself and twice for my sister and my friend and each experience is better than the next. They always gave us the best prices (trust me they do have the most competitive price imaginable.) and such great service. Their whole staff is so so kind. Always smiling and always willing to help the bride as well as one another. They erase all the confusion of buying your dress and make the process simple and pleasant. To all the brides, I will continue to refer brides to this store because they give you the experience you imagine for your dress shopping day.


Provided by Citysearch - 
Satisfied Bride

So I went into IBEX but didnt know much of what I was looking for except that it had to be in the wedding genre. I had tried on dresses before but never knew what consulting was supposed to be like.. if that makes sense? I tried on dresses for family and friends and they all loved the dresses I wore but I was never excited about any of them. My bridal consultant was so patient with me but she even told me it was obvious that i was feeling dreary from trying on all these dresses. She asked me if she could pull a few me and I reluctantly agreed. She pulled about two and those ended up being the two I was going to choose from. I decided on my dress today and I couldnt be happier. Such a knowledgable staff, they really knew what they were doing and they helped me with my dream gown. I cant thank IBEX enough for such a great shopping experience


Provided by Citysearch - 
Blushing Bride

I had a wonderful experience at IBEX today. I scheduled my appointment with them two weeks ago and since then I have went shopping around elsewhere also. Let me tell you, I have met the rudest and snottiest people at other places.. but not at IBEX. Everyone was so friendly with me and with one another. there were blushing brides like myself everywhere and all of them seemed enthrilled with the experience they were having. It made me feel so much more at ease to shop with them. Although I have heard a lot of good things about this place, I read up on some really mean reviews as well. I cant believe these people can say such absurd things about such a fun and happy store. They made my shopping experience a great one. I bought the dress of my dreams for a much lower price than I was quoted at some high end beverly hills boutique. I walked out of the store with a huge smile on my face, a tremendous ego boost and I am sure that everything else will go smoothly because thats how they make you feel... Calm. IBEX is the store for any bride who has had a bad experience and is ready for a good one


Provided by Citysearch - 

I am a bride on a mission for the perfect dress, I have been all over LA and Orange county finding many i like but not love. So i found Ibex online, i loved there selection of dress that were showin on there site so i made a trip down to see them.
Let me tell you there collection is amazeing!!!! I couldnt belive how many dress's there was for me to choose from.
My consultant who was so nice, let me try on what i liked. She even pulled a few more for me to see. Well needless to say there was this gorgeous gown in the selection she chose and this turned out to be my dress. Really goes to show that you should try on different things.
I would like to thank Chanel and Ibex for a great experiece and i look forward to seeing my dress in 6 months when it comes in : )


Provided by Citysearch - 
San Diego Bride in LA

Crazy as it is, I drove from San Diego to Los Angeles for one particular dress without a full guarantee that the dress would be there, I winged it.. only because the lady I spoke with was so sweet and so certain that I would find the gown I wanted. I was so sure I wanted the gown that I had initially asked for that I just went for it. I booked my appointment and went in on a saturday. It was fully of joyous brides laughing and joking and having a full out good time. I worked with my bridal expert, Ksenia who brought out the dress that I had initially inquired about. I tried this dress on and it wasn't all that great. Luckily, they had such a large selection that I was able to try on a few other dresses until I put on ""The dress"" me my sister and my consultant all knew that this was the dress the moment she put it on me.. It just felt right.. it was one of those feelings when you ""just know"" cliche as that sounds. Anyway I got an amazing deal on my gown and they are able to get it to me on time. Which was another thing I was short on, Time..but they assured me that my dress will be in on time and I am so excited about it. This place is amazing in all honesty I never had such a lavish shopping experience


Provided by Citysearch - 
Best of Bridal

Do you know any Picky brides you just wanna smack across the face? Meet me. I am one of the most abnoxious bridezillas youll ever meet. At least thats what everyone says to me on a normal basis since the day I have started planning my wedding. I have had mean looks directed at me at every bridal venue I have visited.. so it was a shocker to me that my bridal consultant had my dry sense of humor and actually called me a sweetheart. Its so amazing to hear that from someone who barely knows you during such a stressful time. She was so patient with me as we looked for my dream gown and she didnt take my criticism of the dresses personally like most bridal consultants, just nodded, agreed and proceeded to the next dress until I finall put on the most amazing and most flattering gown you will ever see in your life. This dress isnt one I would have picked from the books in a million years but she pulled it out for me and urged me to try it on ""For her"".. I did and you wouldn't believe how much I loved this dress. For the first time I felt like a beautiful princess bride and less like a monster. I was astonished by my own reflection. Anyway I picked up my dress and it was as perfect as I had imagined it would be. I can now relax because all the hard parts are over .. Ironically, as I picked up my dress and the IBEX team said their goodbyes to me and gushed that it was a pleasure working with me.. for the first time with the first bridal store.. I think they actually meant it genuinly. Thanks IBEX


Provided by Citysearch - 
Must read

I must admit i read some of these horrible reviews and was hesitant about going down there but i called several places and they were the only place to carry a specific Allure Couture dress.
So i went and wow was i gladly suprised when the nice girl at the counter greeted me she was very warm and friendly. I told her that i was after a specifc dress and she replied "" Oh yes, we have the dress already for you to see in the fitting room!"" I thought wow the service is great too. She kindly offerd to show me the colloections they carried but i was really just after the one. So after plowing my way through the dress's to the fitting room i tryed the gown and new this was my dress! I payed $700 less then what i was quoted at 5 other places on the phone.
I honestly think that the bad reviews were written from the local competitors in the bridal district cause i had a great experience through out all that talk about fake dress's, there was nothing fake about the dress and there even a vendor on allures website.
Run dont walk to IBEX

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Ibex Bridal & Tuxedo Center

836 S Los Angeles StLos AngelesCA 90014

(213) 627-7532

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Ibex Bridal & Tuxedo Center

836 S Los Angeles StLos AngelesCA 90014

(213) 627-7532

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