RUDE! Don't do it THEY DON'T CARE ABOUT YOUR PET.
I took my cat to this emergency clinic because she was wheezing and appeared to have difficulty breathing with an accelerated heart rate, and had also had diarrhea the day before, and vomitted on the way there (which she always does in the car). I spoke with the receptionist on the phone before going there. She said it was hard to tell what the problem was, but if she had an accelerated heart rate I should bring her in.
I did. I waited in the exam room for a long time, 20-30 minutes before the Vet even came into the room. When he finally did come in he was agitated and rude right off the bat. He looked at my cat that was lying on the exam table and said she looked fine to him. I began to read the list of issues that she had been having that evening that led up to me bringing her there in the middle of the night. He told me 3 times that I woke him up, he was tired, and that I was wasting his time. I got angry at that point. I asked for another doctor, he said he was the only one there. I told him that he chose that job, not me. I was in shock that a ""professional"" was having this kind of attitude. I asked him if he really thought I wanted to be there in the middle of the night with nothing wrong with my cat. Something was very wrong with her. He went out of the room and came back and and said that people kept coming in all night wasting his time, and he did 2 surgeries, so he was tired; then gave me some sort of an apology; he said he may have taken it out on me. No kidding. He gave my kitty a very brief exam, and didn't address her breathing issues. Her nose was running so badly that a puddle of water about the size of a quarter had formed under her nose on the table where she was lying. He kept saying over and over ""She's fine, there's nothing wrong.""
He did decide to give her an outrageously priced shot to settle her stomach- even though my concern was the breathing problems. I asked if it would help with the breathing, and again, he told me there was nothing wrong.
I had already decided that I was going to take her to her regular vet when the office opening in the morning because I didn't trust this guy's opinion. As soon as her doctor saw her- within the first minute- he said ""She has an upper-respirtory infection."" Her doctor went on to give her the treatment that she needed. I told him what had happened at Eagle Rock Emergency Pet Clinic. He was shocked. Don't go here if William Sullenberger is on duty- he's bad news.
Oh, and they charged me $150 for a cat that had ""nothing wrong with her.""