The facility is contaminated with antibiotic resistant bacteria, (enterobacter, acinetobacter) . When your pet contracts one of these antibiotic resistant bacteria they won't survive. These people know they're sending their patients home sick. It's why they demand all the money up front after they have taken your pet. They are one of the most expensive, they charge $25 just to administer a pill and that doesn't cover the cost of the medicine. They are also contaminated with e-coli. I know of multiple cases of quote - routine surgery - where later the pet ended up with an e-coli infection at the surgery site leading to the death of the animal. When you explain the post release symptoms to them, they say, we can't do anything about that. Or they deny that there is an issue. Watch out, your pet may be sick, but this place will make your pet's condition fatal while they empty your bank account. GO some where else, any where else. There are two or three other places right down the street. One of those, has the guy that wrote the text book for vet med, and one of the others has a guy that is considered "the expert" in the US in his field.