From the desk of Shawn A. Greene March 6, 2011 Recommendation for City View Villa and its staff In the past four years I’ve looked at assisted living options in the Los Angeles area for my father and stepmother many times. Many times. Also within those four years, one of those parents has stayed in three different assisted living residences on an extended respite basis. This experience made me into a savvy consumer, able to sort through the pretty website photos and descriptions and ask the right questions to avoid costly surprises. I also became very well-informed on the options within the area. I found Cityview Villa by chance and feel extremely fortunate to have done so. The residence itself is beautifully appointed yet comfortable. It’s easy for residents and guests alike to enjoy some fresh air, not to mention a good view! The rooms are relatively large and nicely painted, suitable for almost anyone’s furniture and décor. The dining menu and service are excellent. These things alone normally cost quite a bit more in other area residences. Cityview Villa’s staff are wonderful! It’s an incredible relief to know my dad and stepmom are well taken care of. This is of course a minimum expectation for anyone with a parent in assisted living. However, without going into detail, considering challenges with one parent in particular the staff’s performance is truly stellar. The residence’s proximity to Cedars Sinai is a big plus, as is the access to skilled nursing for rehab and higher level of care right next door. (One parent has needed this on a temporary basis. It was so nice that the other could visit frequently.) As the person handling bills, the way that Cityview Villa charges bears mention, too. Again, the cost is extremely reasonable. What’s more, it’s easy to predict what costs will be from month to month—there are no unhappy surprises and none of the nickel-and-diming I’ve seen with other residences. Since Cityview Villa is building its community, the number of residents is relatively low at this time. That was yet another stand-out point in their favor as I shopped around. I expected there would be growing pains and there were a few at first. I also knew this was the perfect time to bring my parents in, for two reasons. The first reason was the choice of rooms. It was not only far easier to find rooms they like, they personally benefited from being able to exercise greater control and preference in choosing their rooms. (They chose separate rooms, by the way, which is apparently quite common.) The second reason relates to being part of a community as it grows, rather than joining one that’s already well-established. It’s less daunting for somewhat shy or reclusive people (which in many ways describes my parents). More outgoing and active people will probably enjoy playing a part in shaping the nature of the community; including day-to-day activities and things that will become Cityview traditions. I highly recommend Cityview Villa for its caring and skilled staff, comfortable and clean residence, and outstanding value. Feel free to contact me for discuss my experience and comments in this letter. Best regards, Shawn Greene
This facility is second to none! The staff are extremely generous. The nursing staff in station 1 in particular, Valerie, Marisol, Crystal Lee, Shane, Karen, Furley, Christna, Annie, Edgar, Burton, Leah, Romeel, Jinky, Laina, Debbie, Jenny, and Miss Veigh are fantastic. The CNA's Violet, Nuria, and others who followed suit on the other two shifts. Their countless hours spent with me and their attention to detail, with respect to all facets of their roles and responsibilities. I especially want to praise Myra, the DON of nursing, who has been overseeing my transformation over the span of 13 months. All of these staff members worked like a "swiss watch" with respect to my care at Alexandria, thru the good and challenging times regarding, the daily improvement of my somewhat complex health issues. My rehabilitation with the "best of the best!" physical and occupational therapy has been second to none here at Alexandria. I want to commend Myra, Grace, Alex, Matthew, Valerie, Ernesto, Luke, Kristen, Jude, Pooja Diane, and the others who have built me back up from pieces. Looking back to where I am today, nothing is short of a miracle! The countless hours induced by this outstanding team have paid off exponentially. I have been truly blessed by being a resident of Alexandria Care Center, having Dr. Filard, Holly's generosity, and Vicky's role of taking care of my affairs for discharge. The Activities Director (Adriana) and the maintenance team is amazing for keeping my ultra-light titanium wheelchair in mint condition! Benny and his kitchen staff, coupled with my dietitian have kept me "fueled with protein" for my challenging days of PT and OT. The dining experience with great tasting food has given me the ability to achieve goal after foal here at Alexandria Care Center! -Robert
All of the therapists in this practice are not only intelligent, experienced and clinically skilled but they are also warm, authentic, compassionate and intuitive. The focus of treatment is providing you with an experience of yourself within the session of safety, hope and peace that is different from your experience the rest of the time. The therapists in this practice believe lasting change does not occur by simply understanding your problems but rather by changing your experience of yourself. They focus on helping you to face what you have avoided and to uncover the underlying problems that are contributing to your difficulties-- going past the symptoms and getting to the roots. Every member of this practice is passionate about their work and feels deeply competent in their ability to guide people through the process of healing and helping to transform lives.