Today the owner of the company had personally came in and did quite an excellent job! My leather sofa only looked better when it was delivered to us brand new. This was 7 years ago! When it comes to cleaning services, this is exactly the quality in which I look for within a business. That is an owner who stands exactly by his words and makes sure that their customers are satisfied 100%. There are not too many businesses which that that work ethic nowadays. It is great to know that there are some businesses which still strive to earn their money the old fashioned way. That is hard work and fulfilled promises. I will certainly be using this company again!
I placed my order with Flooring Supply and needed one additional item so I called them about 2 hours after I had submitted my online order. As I was dialing I received email notification that my order was ready to ship. WOW that was quick! The phone was answered by a human and he was really helpful. I explained that I needed an additional item. He said "no problem, I'll just pack it in the same box with no additional shipping charges". Can't tell you how refreshing it is to work with someone who takes the time to care. I have another project in the near future and I will be ordering from Flooring Supply again. Thank you.
As always these guys have done a great job and they always give me such a great deal when they head on over! Love that they are professional as always; right on time and very friendly as well. I like that they are nice to my doggies too and patient with them...they get scared at the sight and sound of the machines. I got the steam cleaning done and the carpets look FAB! Been using these guys for a good 2 years, will not call anyone else to come and do my carpets. If you are just like me and you suck planning ahead of time, I called them the same day and I was able to have someone out the same day. THE BEST. THE VERY BEST!