I have been meaning to review The Lorenzo for almost a year now, but nothing has ever pushed me to until now. If you would like to here about the MILLIONS of awesome amenities offered at this hotel like "student housing" arrangement there are plenty of reviews beneath mine that detail them. However, I really want to write this review about something much more important to me living on my own for the first time...THE SECURITY HERE IS AWESOME!!! I do not want to make this a novel by going into details, but on a recent Game day-when there was tons of people all over the surrounding area of USC- a non resident followed me on to the property and essentially tried to assault me, then immediately ran off of the property. I notified security, even though I assumed nothing could be done since, he was not at the Lorenzo, and there were so many more people in the surrounding area. To my surprise, I got a call within 30 minutes saying they needed me to come make a positive ID. Officer Torres and the other guards acted right away, and ironically, I feel so much safer after this incident knowing how seriously security takes their jobs. Also, this was weeks ago, and Katrina, who hasn't seen me since, just came up to me to ask me how I was doing. Maintenance is amazing (how they turn the messiness from parties at 3AM on a Saturday, into squeaky cleanness on Sunday mornings is beyond me) and I can always count on Jerome (one of the shuttle drivers) to ask how a midterm went or to talk about the Lakers. Right now, the shuttles are pretty crowded, but I see them slowly adding more shuttles and they leave when full so I haven't been late because of it. Obviously this isn't some magical land where nothing can go wrong, but everyone I have dealt with here has been genuine with their attempts to make it one. I could not see myself living anywhere else in the are around USC and will definitely be renewing for the second time thanks to the awesome security!
I've been living at The Lorenzo for almost a month now and I have zero complaints. Weekends are noisy which is a no-brainer at student housing, but as far as the management goes I can honestly say that they have been nothing but hospitable and accommodating. Members of the staff are always out and about in case of any problems and they are prompt to consider and act upon their tenant's requests. For example, upon moving in I had a less- than- ideal situation roommate situation, after approaching the Housing Maintenance with my concerns, I was given multiple rooming options and settled into a new apartment within one hour. Not only is the management beyond warm and friendly, but you can also always count on the security or maid service to put a smile on your face upon walking into the building. The whole complex has been clean since the day I first walked in and I am very pleased with the amount of space in my apartment. Definitely recommend The Lorenzo. Special shoutout to Dijon from Housing Maintenance and Robert in the Leasing Office. Thank you!
I'm actually an independent contractor at The Lorenzo and I really love working with the staff here. The Property Manager Laura, and Events Manager Nick have gone above and beyond when it comes to helping take care of our professional relationship, always making sure to be fair and follow through. It's really nice and important to have management care for their employees and work hard to take care of them. I think this really trickles down and reflects upon the general care and overall experience of the whole company. On a side note, this residence is gorgeous and the perks you get are incredible! Perfect for students- I would have LOVED to live here when I was in college! It's everything that luxury apartment life in Southern California should be.