Upon returning from the market today I turned the key in my ignition and the sound you never want to hear occurred...that of a dead battery. I was about 3 miles away from California Automotive in Los Altos but took a chance on calling Al & Amanda. First Amanda arrives with cables to jump me when to her dismay it did indeed require a new battery. She returned to the shop to take care of the other customers while Al returned with a new battery and proceeded to install it in my car. Less than 5-minutes later my car was running again.
Inspite of the fact Al had a full day of appointments in front of him he took the time to take care of a customer in distress, and I am so grateful he did. What else is there to say when one puts people ahead of profits?
Ironically, I was in a shopping center with a full service station. When I initially walked over to inquire about some assistance with my dead battery I was told ... 'Everyone was at lunch and there was nobody available to help.' This statement made as the attendant never looked up while eating his lunch.
Suffice to say, California Automotive is now on speed dial on my mobile phone - and it should be on yours as well!
No matter where you're currently servicing your automobile check out California Automotive in Los Altos. You'll never regret the personal service, attention to detail, and superior automotive knowledge you'll receive from Al & Amanda.
Pamela S. Adler