My personal view onu the car bying experience is that there are no true "Good Deals" or "Bad Deals". At the end of the day, if you feel that you got what you wanted, for at or near the price you were anticipating, then you got a "Good Deal"... simple as that. Most situations where I read of people getting "Bad Deals", they usually say something in the review that leads me to believe that they either did not do their research first, or they simply had unrealistic expectations before ever even walking in the door. NEVER, EVER, walk on to any lot not knowing exactly what you are looking for, options included and settle for nothing else. If that dealer does not have what you're looking for, there's plenty more dealers that will have it. You can count on that! Knowing the fair market value of both the purchase vehicle AND your trade vehicle (if applicable) is of the utmost importance. My salesman's name was Chris Wiseman. I emailed back and forth with Chris a few times the day prior to going to the dealership. At no time, during email correspondence, or in person, was Chris ever pushy or tactical in the way he interacted with me. Chris treated me with total respect, I felt. If you consider this dealership, definitely try to connect with Chris! Chris and I had already negotiated what I felt to be a fair vehicle price before I ever even made the drive to the dealership. So once there, all we had to do was come to terms with the amount that they would give me for my trade, as well as a fair percentage rate on the financing. Right out of the gate, their first offer on my trade was very fair. I counter offered for only a few hundred more dollars, and they agreed to that without any further negotiation. Again, I was REALISTIC and knew from RESEARCH what my trade was worth. I never had the sales manager or "Closer" come in and join Chris to gang up on me. It was one-on-one the entire negotiation. But again, since I was realistic, there was no need for Chris to have to bring in backup. On to financing... Without a doubt, the part of the buying experience that I hate the most! I have had past experiences with finance folks being very happy and smiley, UNTIL you decline the add-ons (Extended warranties, paint protectant sealants, etc...) becoming very rude and standoff-ish and basically wanting to curse you out if they could. In this particular case though, even after declining these add-ons, Kelly Bailey (I think it was Kelly, can't remember 100%) at Bill Ray was still right there, smiling, conversational and seemed pleased to just have me in her office doing business. Much respect for her as well through this process. The bottom line... Don't blame dealerships and post negativity because you were not prepared. Thank you Chris Wiseman and Kelly Bailey at Bill Ray Nissan for a pleasurable car buying experience!
After working with and visiting several major kitchen remodeling companies locally, we happened into S and W Kitchens, actually as the result of a recommendation by one of the kitchen companies that sent us there to actually look at the appliances at Milkarsky’s. Once we walked into the showroom, we knew we needed to speak to S and W about the project we were about to embark upon. We met with Bill Burke and the renovation team and arranged for a visit and a subsequent quotation. Their conscientiousness and their friendly attitude coupled with a great price made the final decision of who to select very easy. Bill said that we would be done in about 6 weeks, which would have brought us to the beginning of November. We actually wanted to make sure that the renovation was completed before Thanksgiving. The workmanship and the friendliness of the crew doing all the work was beyond anything we could have expected. Having had 7 houses built for us since we were married, we were astounded by the neatness and the cleanliness during the entire project. Not once did they leave our house a mess and the six weeks it took (right on schedule) made this a very easy endeavor. We not only contracted for new cabinets but also to have a half wall moved, a new tile floor installed along with the new cabinets in the kitchen and four bathrooms and new kitchen fixtures from Milkarskys. Everything they committed to was done as promised. It was suggested that we use SawTech in Sanford for our counter tops which we did and chose Quartz for the kitchen and one bath and granite for the others. This made our life really easy so that we did not have to run around finding someone to install countertops etc. Since completion, we have had numerous people visit and they all fell in love with our cabinets and brand new kitchen (and bathrooms too). The crown molding coupled with the rest of the furniture quality trim gave us the most beautiful kitchen we have ever had. I highly recommend S and W for any project in your home and the selection of cabinets they offer will satisfy every taste with a range of quality cabinets. S and W is the best company we have ever worked with for such a “major” renovation project. Joe and Marie Sandusky Heathrow, FL
I contacted three dealerships for an internet quote requesting an out-the-door price on a 2012 Altima S with Annivesary Package. Joey King at Billy Ray Nissan in Longwood, Florida, provided me with an out the door price shortly after I sent my request. I then asked for an estimate on my trade-in, Joey provided me with a site unseen estimate for my trade-in. He provided me with everything I asked for and the first time I had asked for it. There were no games. Neither of the other two Nissan dealerships, which are much closer in proximity to my home, provided me with the requested information and one dealership accused Billy Ray Nissan of providing false information, saying “they couldn’t sell a car for less than they paid for it”. That local dealer then offered coupons, car washes and oil changes. (The deal offered by that local dealer was not an out-the-door price and it was $3K more). The local dealer would not provide me with the requested information until I provided them with a copy of the purchase order I received from Billy Ray Nissan, then, they suddenly wanted to "match" the price. So I drove (about an hour) to Billy Ray Nissan in Longwood, Florida, purchased the car I wanted and am very happy with it and the Billy Ray dealership. Billy Ray Nissan did not play games with me, they responded directly to every question I asked and provided me with every bit of information I asked for the first time I asked for it. The price of the car didn't change when I arrived, there was no "catch", no games, no gimmicks, they just sold me what I wanted at the offered in our email communications. That is the reason, I drove over an hour to buy my vehicle and I would do it again.