Absolutely UNPROFESSIONAL and DISORGANIZED ! They were suppose to handle my case were I resulted injured. It took me over two years to realize that they were not helping me at all. During that time I RECEIVED NOT EVEN ONE CALL FROM ANYONE FROM THE FIRM; and every time I called tried to get an update, time and time again all the info I got was "the person working your case is not in; or your case was reassigned." After over two years waiting I finally fed up with the same old line and requested help from an attorney in another firm. Not even then they had the courtesy to call me. If you really need a lawyer to SERVE and PROTECT you follow my advised and look for a lawyer elsewhere.