This place is a joke from top to bottom. I tried for over a month to make arrangements to drop my items off. Every time always a problem, an inconvenience for them to be around during normal business hours M-F. I finally got my stuff dropped off and was told I would have a check in ten days after auction. After 15 I called and they said "yea sorry the checks haven't gone out yet." After another five days I received the check and well let's just say I basically should have given my stuff away based on their performance. I would highly recommend NOT doing business here. You are better off having your own garage sale.