Took my 87 year old mother to get shoes here. She has a lot of difficulty with shoes, because she has a very narrow heel and she also has a bad ankle that she wears a brace on. We were greeted at the door by a very nice woman who helped us in (Mom uses a walker), she directed us to the appropriate shoes and helped Mom to sit and took off her shoes and measured her foot. She brought out about 5 pairs to try on. Picked the shoe she thought would work best. Then went back for a couple more pairs because they weren't working with the brace. We left very satisfied with 2 pairs of shoes. My sister wants to go back when she visits from Oregon.